Urgent Need_Sales Consultant_Beverly Hills, CA 90210

The Sales Consultant is responsible for creating a superior customer experience and ensuring every customer interaction is positive and professional by providing expert product knowledge of the brand to generate sales. · Build long-term recurring relationships with your customer base through your sales technique, product knowledge, and suggestive selling.

Title: Sales Consultant
Client: Porsche Cars
Duration: 2 - 3 months
Schedule: 35 - 40 hrs/week
Location: 232 N Rodeo Dr, Beverly Hills, CA 90210
 
POSITION OBJECTIVE:
The Sales Consultant is responsible for creating a superior customer experience and ensuring every customer interaction is positive and professional by providing expert product knowledge of the brand to generate sales.
 
PRIMARY RESPONSIBILITIES / CHARACTERISTIC DUTIES:
· Build long-term recurring relationships with your customer base through your sales technique, product knowledge, and suggestive selling.
· Achieve and exceed sales goals that are consistent with Porsche Design Store sales objectives.
· Achieve and exceed KPI (Key Performance Indicators) such as sales per hour, units per transaction, basket value.
· Stay current with new product developments and market trends.
· Develop problem-solving techniques to handle customer issues.
· Maintain professional relationships with customers and colleagues.
· Assist in loss prevention through awareness and close attention to detail.
· Ability to merchandise using Porsche Design standards and Directives.
· Follow all company and employee policies.
· Complete Daily Assignments (i.e. maintain a presentable sales floor and stock room in accordance to Porsche Design standards, clean and organized store, etc.).
· Assist with receiving, checking in and putting away or displaying merchandise shipments.
· Follow and complete Management Directives as well as other duties assigned.
· Adhere to assigned schedule.
· All associates are expected to work cohesively as a team and put the client’s needs first in keeping with the company’s best interest.
· Accurate use of the POS system (ring up sales, returns and exchanges and capture and enter customer data).
· Be proficient in Clienteling (maintain client book, build prospects, thank you cards and follow-up).
· Prepare and participate in physical inventory and cycle counts.
· Use of security measures (alarms, locks, safe, etc.) effectively.
· Use of proper safety measures (lifting, use of ladders, cleanliness, etc.)
· Other duties and/or responsibilities as required or assigned.
MINIMUM QUALIFICATIONS (Education, formal training, experience, specialized knowledge, and special skills):
· High School diploma required. College degree or equivalent a plus.
· Committed to excellence – quality driven.
· Customer Service and Sales oriented.
· Minimum of 2 years’ experience in a high-end luxury retail sales environment, preferred
· Proficient written and verbal communication skills.
· Computer skills
· Luxury Timepiece Sales, a plus
· Ability to navigate a POS system
· Positive and productive work relationships
PHYSICAL DEMANDS:
· Extensive standing and walking on concrete surfaces.
· Bending and stooping.
· Overhead reaching.
· Climbing a ladder.
· Lifting or pushing up to 50 lbs.
· When necessary, overtime may be required. As much advance notice as possible will be provided.
· Ability to work under pressure.
HIERARCHICAL STRUCTURE:
· Reports to Store Management.