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Urgent Care Center Medical Assistant/Coordinator Job Ref: 33952 Category: Medical Assistant Location: 830 Constitution Ave, Littleton, MA 01460 Department: Urgent Care Littleton Schedule: Part Time Shift: Day/Eve shift Hours: 800-800, 900-500 Pay Range: $18.00 - $26.00 per hour
Job Summary
Reports to the Practice Manager and works under the direct supervision of the Physicians. The Urgent Care Center Medical Assistant/Coordinator provides patient care by assisting with the implementation of care plans and following established standards and practices in Urgent Care. The UCCMAC supports the physicians in a fast-paced environment to treat various types of ailments while also supporting the front office staff with a team approach and assists the office coordinators with front office duties.
Minimum Qualifications
Education: High School Diploma or equivalent required Graduate of a certified or registered medical assistant program
Experience: Minimum of one year of experience in urgent care or related healthcare environment required Minimum of one year of phlebotomy experience with patients of all ages highly preferred An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.
Licensure and/or Certification: CPR/BLS certification required or to achieve within 4 months from date of hire and maintain Certified as CMA RMA or CCMA or eligible for certification. Certification must be obtained within 1 year of hire from date of hire.
Skills:
• Basic computer skills including familiarity with electronic medical records, Microsoft Office, and Outlook, and use computer-based scheduling to record and maintain demographic scheduling and related information. • Verbal and written communication skills to understand and interpret instructions. • Superior customer service skills with experience to handle escalated issues. • Demonstrates effective professional and positive communication and interpersonal skills with patients, families, and urgent care staff on the phone and in person. • Knowledge of medical billing systems, medical coding, and third-party payer requirements as well as the ability to process financial transactions. • Knowledge of office and laboratory procedures. • Accurately reads and writes medical terminology. • Strong aptitude for detail with excellent critical thinking, multitasking, problem-solving, and organizational skills. • Work in a high-pressure environment independently or as part of a team with minimal supervision.
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