Urgent Care Admissions Clerk

Description

• We are seeking a detail-oriented and friendly Admissions Clerk to join our team at the Family Health Center of Southern Oklahoma (FHCSO) in Atoka, Oklahoma. This part-time position offers a consistent schedule with 24 hours per week, working Friday through Sunday. The ideal candidate will be organized, compassionate, and ready to contribute to a positive patient experience in a fast-paced healthcare environment.

Key Responsibilities:

• Greet and assist patients upon arrival, providing excellent customer service.
• Verify and update patient information, including insurance details and demographic data.
• Schedule appointments, confirm patient visits, and manage patient flow.
• Handle check-in and check-out processes, including collecting co-pays and processing payments.
• Answer phone calls, respond to patient inquiries, and assist with referral coordination.
• Maintain patient confidentiality and comply with HIPAA guidelines.
• Ensure the front office is organized, clean, and prepared for daily operations.
• Assist with medical record management, filing, scanning, and clerical support as needed.
• Collaborate with other healthcare professionals and team members to ensure a smooth patient experience.

Qualifications:

• High school diploma or equivalent required; Associate's degree or relevant healthcare certifications preferred.
• Previous medical experience (CNA, MA, etc.) strongly preferred.
• Prior experience in a medical office or FQHC setting is a plus.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Knowledge of medical terminology and basic office equipment (e.g., phones, fax, computers).
• Strong attention to detail and organizational skills.
• Familiarity with insurance verification and scheduling software is a plus.
• Ability to work collaboratively as part of a team.

Schedule & Benefits:

• Part-time position: 24 hours per week with shifts on Friday through Sunday.
• Opportunity to work a consistent, manageable schedule.
• Competitive hourly wage based on experience.
• Benefits include paid time off and potential holiday pay
• Work in a supportive, community-focused environment with a commitment to patient care.

How to Apply:

To apply for this position, please apply online at our website, fhcso.org. Include your resume with details of your availability and any relevant experience.