| Location | Arcadia, WI |
| Industry | Retail |
| Company Size | 5,000 to 9,999 employees |
| Year Founded | 1945 |
| Website | http://ashleyfurniture.com/ |
Build Your Career with Ashley Furniture - Where Innovation Meets Comfort
Who We Are:
At Ashley, inspiring the love of home is at the heart of everything we do. As the worlds largest manufacturer of home furnishings, were more than a business - were a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains #1 in our industry.
If youre ready to grow, youve come to the right place. With a true "Growth Mindset," Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business.
If you are a current Ashley employee: Please login to your UKG account and apply using the internal job board.
Summary:
The Distribution Center Supervisor - Kit Receiving oversees all receiving operations for furniture kits on the 2nd shift, ensuring timely and accurate receipt of inbound kit shipments while maintaining the highest standards of safety, quality, and productivity. This frontline leadership role plans, directs, and assigns work activities in the kit receiving department, supporting and implementing policies and procedures while recommending improvements in operation methods, equipment, people, materials, and working conditions. The Supervisor drives operational efficiency through data-driven decisions, continuous improvement initiatives, and effective team development while partnering with transportation, inventory, and warehouse teams to optimize the flow of kits into the distribution center.
Responsibilities:
Kit Receiving Operations Leadership
Plan, direct, and assign work activities in the kit receiving department to optimize productivity and meet receiving targets
Oversee all kit receiving operations including unloading, inspection, verification, documentation, and putaway activities
Coordinate daily receiving schedules to align with inbound kit shipment arrivals and warehouse capacity
Monitor receiving productivity and ensure team meets or exceeds performance targets for kits received per hour
Ensure accurate receipt of all inbound kit shipments including verification of piece counts, carton quantities, SKU accuracy, and order documentation
Verify kit completeness by ensuring all components and pieces are accounted for according to kit specifications
Coordinate with transportation teams on carrier scheduling, dock assignments, and trailer movements
Manage dock door assignments and optimize trailer flow to minimize wait times and maximize throughput
Quality & Accuracy
Ensure all received kits are inspected for damage, defects, missing pieces, and compliance with quality standards
Verify inbound kit shipments against purchase orders, advanced shipping notices (ASN), packing lists, and bill of lading documentation
Conduct piece count verification to ensure kit completeness and accuracy
Process discrepancies including shortages, overages, damages, missing components, and quality issues through appropriate systems
Generate quality alerts and coordinate with Quality Assurance teams on product issues and kit discrepancies
Ensure proper labeling, identification, and documentation of all received kit inventory
Maintain kit receiving accuracy targets and implement controls to prevent errors
Team Leadership & Development
Lead, train, and develop a team of kit receiving associates to build technical skills and operational excellence
Conduct performance evaluations and provide coaching, feedback, and developmental guidance
Make employment decisions and recommendations on hiring, improvement plans, transfers, promotions, corrective actions, and terminations
Foster a positive team environment focused on accountability, safety, and continuous improvement
Manage staffing levels and coordinate breaks, lunches, and coverage to maintain productivity
Communicate company and departmental goals through daily huddles, team meetings, and one-on-one coaching sessions
Safety & Compliance
Champion all safety programs and ensure a safe work environment for all kit receiving associates
Conduct safety walks, audits, and inspections within the kit receiving area
Ensure employees wear proper PPE (personal protective equipment) and follow safety compliance protocols
Investigate incidents and accidents, document findings, and implement corrective actions
Ensure compliance with OSHA regulations, company policies, and kit receiving standard operating procedures
Promote safe operation of material handling equipment including forklifts, pallet jacks, and dock equipment
Process Improvement & Optimization
Support and implement policies and procedures while recommending improvements in operation methods, equipment, people, materials, and working conditions
Lead process improvement events such as Kaizens to enhance kit receiving efficiency and reduce errors
Implement best practices and standardized work procedures to optimize kit receiving operations
Analyze data to identify trends, root causes of kit discrepancies, and improvement opportunities
Collaborate with cross-functional teams on system upgrades, process changes, and operational initiatives
Inventory Management & System Accuracy
Ensure accurate and timely receipt transactions in the warehouse management system (WMS)
Partner with Inventory leadership to discuss kit receiving gaps, discrepancies, and system accuracy issues
Coordinate putaway activities to ensure received kit inventory is properly stored in designated kit storage locations
Monitor inventory location accuracy and implement controls to prevent kit misplacement or component separation
Support cycle counting and physical inventory activities within the kit receiving and storage areas
Resource Management
Manage resources to optimize equipment, dock doors, employees, methods, and materials
Ensure kit receiving equipment is well-maintained and in proper working condition
Coordinate with Maintenance on equipment repairs and preventive maintenance
Control operational costs while maintaining productivity and service quality
Core Values Demonstration
Demonstrate the Companys Core and Growth Values in the performance of all job functions
Model expected behaviors and hold team accountable to company values and standards
Qualifications:
High School Diploma or GED equivalent required
Minimum 2 years of experience in a manufacturing or distribution center environment required
Previous supervisory experience preferred
Experience with manufacturing or warehouse equipment and department processes desired
Strong understanding of receiving processes including unloading, inspection, verification, documentation, and putaway
Knowledge of warehouse management systems (WMS) and inventory management principles
Excellent leadership and team management skills with ability to motivate and develop employees
Strong attention to detail with ability to verify piece counts and kit completeness accurately
Excellent organizational and time management skills with ability to manage multiple priorities
Strong communication skills, both written and verbal
Proficient in Microsoft Office Suite (Excel, Word, Outlook)
Understanding of OSHA safety regulations and warehouse safety best practices
Ability to work in a fast-paced environment and make sound decisions quickly
Physical ability to walk distribution center floors, stand for extended periods, and lift up to 50 lbs as needed
Forklift certification or ability to obtain certification
Ability to work 2nd shift hours
Additional Qualifications, Preferred:
Associates degree in Supervisory Management, Business Administration, Supply Chain Management, Logistics, or related field
3-5 years of kit receiving or inbound operations supervisory experience in furniture, retail, or distribution
Experience with SAP, Manhattan, or similar enterprise warehouse management systems
Knowledge of furniture kit components, assembly requirements, and handling procedures
Lean Manufacturing or Six Sigma certification (Green Belt or higher)
Experience with labor management systems (LMS) and engineered labor standards
Background in process improvement methodologies including Kaizen and 5S
Understanding of transportation operations and carrier management
Bilingual skills (English/Spanish) to support diverse workforce
Work Environment:
This position is located in an active industrial manufacturing and distribution center with moderate to high noise levels, temperature variations, and material handling equipment in operation. The role requires extended periods of standing or walking on concrete floors, primarily in the kit receiving dock area. The use of personal protective equipment (PPE) such as safety glasses and steel-toed boots is required. The fast-paced environment involves time-sensitive and safety-sensitive operations on the 2nd shift with exposure to outdoor weather conditions during trailer unloading activities.
Shift:
2nd Shift (specific hours to be confirmed during interview process)
Pay:
Competitive compensation based on experience
Benefits We Offer:
Health, Dental, Vision, Employee Assistance Program
Paid Time Off; increases with years of service
Paid Vacation, Holidays, and Your Birthday off
Generous Employee Discount on home furnishings
Professional Development Opportunities
Tuition Assistance
Ashley Wellness Centers (location specific) and Medical Tourism
Telehealth
401(k) and Profit Sharing
Life Insurance
Our Core Values:
Honesty & Integrity: Acts with transparency, discretion, and ethical judgment. Trusted to handle sensitive information and provide accurate, unbiased insights.
Dirty Fingernail: Takes full accountability for outcomes, not just tasks. Inspects details, ensures data accuracy, and follows through to completion.
Continuous Improvement: Actively seeks better ways to improve templates, tools, and processes. Learns from prior initiatives and embeds lessons into standard work.
Growth & Results Focus: Understands how transformation initiatives drive growth, cost reduction, and profitability. Keeps work aligned to enterprise priorities.
Culture of Leadership: Leads through influence, reliability, and example. Builds trust across functions and supports leaders at every level.
Customer-Centric & Boundaryless: Works across silos for the greater good of the organization. Ensures outputs meet the needs of executives, initiative owners, and teams.
Operational Excellence: Demonstrates strong organizational discipline, attention to detail, and the ability to translate ambiguity into clear, executable tools.
Interested in learning more about Ashley Furnitures Community Engagement programs, Environmental Stewardship, or our Core Values, click the links below:
Corporate Social Responsibility
View Our Corporate Brochure
We are an Equal Opportunity Employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates, only those meeting specific position requirements may be contacted. This job description does not constitute a written or implied contract of employment. The company reserves the right to revise or change job duties and responsibilities as the need arises.
Notice to Search Firms: We are not seeking assistance or accepting unsolicited resumes from search firms. We will not pay any placement, referral or other fees to any search firms unless we have agreed otherwise in a valid, written agreement for the specific position posted and signed by an authorization representative of Ashley Furniture Industries.
Please note this position is not eligible for current or future employment sponsorship. Candidates must be legally authorized to work in the United States without the need for visa sponsorship now or at any time in the future.