Analysis Skills, Communication Skills, Computer Science, Customer Relations, Customer Training, Database Administration, Database Optimization, Enterprise Applications, High Tech Industry, Identify Issues, Internet Application, Knowledge Transfer, Management of Information Systems/Technology (MIS), Online Chat, Problem Solving Skills, Product Support, Relational Databases (RDBMS), Requirements Management, Software Administration, Software Development, Software Patches, Support Documentation, Systems Administration/Management, Team Player, Technical Support, Testing, Willing to Travel