Highlights
Whether you're processing transactions, opening accounts, or helping someone find the right banking solution, you'll play a key role in strengthening customer relationships and supporting our community. You'll assist customers with their financial needs, help them navigate banking products and services, and make a meaningful impact on their financial journey.
Numbers & Facts
| Location | Jefferson City, MO |
| Industry | Banking |
| Company Size | 100 to 499 employees |
| Year Founded | 1902 |
| Website | https://www.centralbank.net/ |
Description
This role combines the best of customer service and banking. You'll assist customers with their financial needs, help them navigate banking products and services, and make a meaningful impact on their financial journey. Whether you're processing transactions, opening accounts, or helping someone find the right banking solution, you'll play a key role in strengthening customer relationships and supporting our community. If you're looking for a career-not just a job-this is a great opportunity to grow your skills and explore future opportunities in personal banking, lending, business banking, and leadership.
What You'll Do:
Create Outstanding Customer Experiences Welcome customers and make them feel valued with every interaction.
Build relationships by listening to customers' needs and providing personalized solutions.
Resolve questions and concerns with professionalism and care.
Educate customers on digital banking tools and services that make banking easier.
Support Customers' Financial Needs Open consumer deposit accounts and assist with account maintenance requests.
Help customers with debit card services, online banking, and general account inquiries.
Identify opportunities to connect customers with products and services that align with their goals.
Partner with teammates and banking specialists to ensure customers receive comprehensive financial support.
Process Transactions with Accuracy and Care Handle deposits, withdrawals, loan payments, transfers, and other financial transactions.
Verify customer information and maintain transaction accuracy.
Balance cash drawers and maintain appropriate records.
Follow established operational, security, and compliance procedures.
Contribute to a Successful Branch Team Work closely with branch teammates to achieve service and sales goals.
Participate in training and development opportunities to grow your knowledge and skills.
Support branch operations and assist with opening and closing procedures.
Help maintain a positive, collaborative, and customer-focused environment.
What We're Looking For May Be a Great Fit If You:
Enjoy helping others and building relationships.
Take pride in providing exceptional customer service.
Have strong communication and problem-solving skills.
Are detail-oriented and comfortable handling financial transactions.
Thrive in a fast-paced, team-oriented environment.
Are eager to learn, grow, and build a long-term career.
Why Jefferson Bank?
At Jefferson Bank, we believe our people are our greatest asset. We invest in our employees through training, development, and opportunities for advancement. As a Universal Banker, you'll gain valuable financial industry experience while building meaningful relationships with customers and coworkers alike. You'll leave each day knowing you've helped customers reach their financial goals while growing your own career at the same time.
Benefits
Paid Sick Days, Performance Bonus, Prescription Drug Coverage, Professional Development, 401K, Employee Referral Program, Flexible Spending Accounts, Employee Events, Tuition Reimbursement, Life Insurance
About Company
Central Bank has been serving the St. Louis metropolitan area for over 115 years. Since our inception we have been a conservative financial institution and have always focused on the basic business of making loans in and attracting deposits from the communities we serve. Today we still take the same approach to our business throughout the metropolitan area.
We offer local management, long-term stability and a full range of deposit and lending products and services coupled with a very personalized approach to providing financial services.
We are one of the top mortgage lending providers in the St Louis area with a knowledgeable and experienced group of loan officers and mortgage staff. Our commercial lending team has a long history of working with businesses to finance their needs today and as they grow in the future.
Central Bank offers a full range of online banking services including online bill pay, mobile check deposit, e-statements and a full complement of checking and savings products
Central Bank is a wonderful place to grow and develop your talent! We are more than a place to work, we encourage teamwork, community involvement, and a family environment rooted in respect and pride for each person who contributes to our success and the success of our customers.
Central Bank is family-owned. We refer to our team as our “Central Bank family.” This comes from a genuine appreciation for the people who dedicate their talent to our company’s success. Providing outstanding benefits is one of the primary ways we strive to be an employer-of-choice. Our overall compensation philosophy is based on pay for performance and ensures our employees are paid competitively. Our employees also have access to a comprehensive package of benefits, rewards and recognition.