Unit Coordinator - North 5 (Psych)

Emerson Hospital

Concord, MA

JOB DETAILS
SALARY
$18–$25 Per Hour
SKILLS
Administrative Skills, Behavioral Health, Communication Skills, Customer Support/Service, Data Entry, Detail Oriented, Documentation, English Language, Facebook, Healthcare, High School Diploma, Hospital, Interpersonal Skills, LinkedIn, Medical Treatment, Multitasking, Nursing, Operational Support, Operations, Organizational Skills, Patient Care, Patient Confidentiality, Presentation/Verbal Skills, Record Keeping, Team Player, Telephone Skills, Time Management, Twitter, Writing Skills
LOCATION
Concord, MA
POSTED
30+ days ago

Job Details

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Unit Coordinator - North 5 (Psych)

Job Ref: 34238

Category: Clerical & Administrative Support

Location:

133 Old Road to Nine Acre Corner, Concord, MA 01742

Department: North 5 (Psych)

Schedule: Part Time

Shift: Evening shift

Hours: 3pm-11:30pm

Pay Range: $18.00 - $25.00 per hour

Be the connection that keeps care running smoothly.

As a Unit Coordinator on our Behavioral Health team, you will play a vital role in supporting daily operations and ensuring seamless communication between patients, families, and clinical staff. This is a great opportunity for someone who thrives in a fast-paced healthcare environment and enjoys being at the center of a collaborative care team.

What You'll Do

In this role, you will provide essential administrative and coordination support by:

  • Serving as the primary point of contact for the unit, interacting with physicians, staff, patients, and families

  • Managing phone calls, messages, and inquiries with professionalism and efficiency

  • Supporting daily unit operations, including scheduling, documentation, and coordination tasks

  • Performing accurate data entry and maintaining organized records

  • Assisting clinical staff with administrative needs to support patient care delivery

  • Ensuring clear and timely communication across the interdisciplinary team

  • Maintaining patient confidentiality and adhering to all hospital policies and procedures

You will report to the Director of Behavioral Health Nursing or their designee.

What You Bring

Education

  • High School diploma preferred

Experience

  • Previous secretarial or administrative experience required

  • Demonstrated computer and word processing skills required

Licensure & Certifications

  • CPI (Crisis Prevention Intervention) certification required within 30 days of hire

Key Skills & Competencies

  • Strong interpersonal and customer service skills

  • Professional telephone etiquette

  • Excellent organizational and multitasking abilities

  • Accurate data entry and attention to detail

  • Proficiency with computer systems and office software

  • Ability to maintain strict confidentiality

  • Strong written and verbal communication skills in English

Why Join Us?

  • Be part of a collaborative behavioral health team

  • Play a key role in supporting patient care behind the scenes

  • Work in a dynamic, fast-paced healthcare environment

  • Gain valuable experience in hospital operations and behavioral health services

  • Previous Applicants

  • Benefits

  • Join Our Talent Community

  • Follow Us On LinkedIn

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About the Company

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Emerson Hospital