Unit Clerk - Emergency Services - Per Diem

Guthrie Health

  • Corning, NY
  • 30+ days ago
  • $17.57–$25.32 Per Hour

Highlights

As a Unit Clerk at Guthrie, you'll play a vital role in supporting nurses, physicians, and healthcare teams by ensuring critical information flows smoothly, helping deliver exceptional care to every patient. Essential Functions: Immediately greets all who approach the unit desk, receives visitors, customers, co‐workers in person or on the phone with courtesy using appropriate customer service etiquette.

Numbers & Facts

LocationCorning, NY
Salary$17.57–$25.32 Per Hour

Description

Be the organizational heartbeat of patient care. As a Unit Clerk at Guthrie, you'll play a vital role in supporting nurses, physicians, and healthcare teams by ensuring critical information flows smoothly, helping deliver exceptional care to every patient.

Recognized as a Top Healthcare Employer:

Guthrie is consistently recognized for its strong workplace culture and commitment to caregiver well‑being, including:

  • Best Places to Work 2025 - Modern Healthcare
  • America's Greatest Workplaces in Healthcare 2025, 2026 - Newsweek
  • America's Best-In-State Employers (PA) 2025 - Forbes
  • America's Best Employers for Healthcare Professionals 2025 - Forbes
  • America's Best Employers for Women 2025 - Forbes

Schedule & Coverage:

Per Diem

Position Summary:

Is responsible for performing secretarial, receptionist and clerical duties on the nursing units, under the direction and supervision of the nurse in charge and/or the Assistant Director of Nursing.

Experience:

  • Excellent telephone and interpersonal communication skills required.
  • Experience working with IDX System, EPIC EHR, and Lab Computer Systems preferred.
  • Computer skills using Windows based programs and keyboarding skills required.
  • Knowledge of medical terminology preferred.
  • Excellent time management skills. Excellent Customer Service Relations required.
  • Able to organize and handle multiple tasks effectively and consecutively.

Essential Functions:

  • Immediately greets all who approach the unit desk, receives visitors, customers, co‐workers in person or on the phone with courtesy using appropriate customer service etiquette.

  • Uses computer efficiently:

  • Enters labs, and other patient care testing into the computer accurately.

  • Knowledgeable in tests that require patient to be NPO.

  • Patient reports are immediately filed into correct patient chart.

  • Ensure that daily patient charges are entered accurately and within established time‐frame.

  • Coordinates all necessary unit maintenance repairs.

  • Prepares orders and maintains unit supplies.

  • Orders dietary supplies, late trays and guest trays as directed by charge nurse.

  • Flags daily lab work, patient tests and point of care testing.

  • Maintains confidentiality following all HIPPA guidelines.

  • Uses the Strive For Five customer service guidelines:

  • Wear name badge

  • Introduces self

  • Escorts patients and visitors

  • Pick‐up things on the floor

  • Asks "Is there anything else I can do for you?"

  • Completes required chart documents.

  • Assists nurses with clerical duties on the unit.

  • Answers patient lights/intercom, communicates all patient messages.

  • Assembles and completes information on patients chart, stamps all chart documents with addressograph. Inserts additional forms as needed on a daily basis.

  • Is knowledgeable in chart order, and prepares discharged charts for medical records.

  • Performs floor unit clerk duties on uncovered unit.

  • Makes rounds to Lab and Pharmacy and distributes supplies to each unit if needed.

  • Runs for STAT medications in Pharmacy.

  • May be required to float.

  • Fosters teamwork approach by helping with duties for which you are qualified.

  • Participates and actively supports P.I. activities.

  • Completes Mandatory Nursing Education annually.

  • Attends department meetings monthly (read minutes of department meeting if unable to attend).

  • Displays positive attitude/working relationships toward all internal and external customers.

  • Willing to accept additional responsibilities and duties related to the operation of the department as permitted.

  • Schedules benefit time appropriately.

  • Transcribes physician orders accurately and is knowledgeable in med, lab tests and physician routine.

  • Provides timely notification for absence or tardiness (4 hours for 3‐11 and 11‐7, 1 hour for 7‐3).

  • Arrives on time at start of scheduled shift and returns promptly after breaks and lunch.

  • Consistently strives to be an effective and productive member of the department and of the organization.

  • Maintain a neat and orderly work environment; including but not limited to Nurse's Station, Utility Rooms and linen closet.

  • Functions with autonomy but knows when to ask appropriate questions.

  • Secures medical records from previous admission.

  • Incorporates prior DNR documentation in new record.

  • Must be knowledgeable in the use of computers and fax machines.

  • Remove discharged and transferred patients from IDX appropriately and timely.

  • Prepares chart for transfer to another facility and prepare discharge charts.

  • Incorporate all loose filing, information from bedside chart and returns record to Medical Records within required time frame.

  • Ensures that physicians/nurses are aware of all labs before filing.

This position is part of the Collective Bargaining Agreement.

The pay range for this position is $17.57-$25.32/hr. based on experience.

#LI-MD1

Similar Jobs