Unit Clerk-ED-HHK-Sacaton

Position Summary: Undertakes all unit clerical functions within a single or multiple resident or patient care units with a clear focus upon resident/patient needs and treatment by performing the following duties personally. Responsible for ensuring that all critical tasks are fulfilled on a timely basis.

Critical Tasks:

• Maintains patient information on a continually and accurately updated basis with rapid timeliness.
• Schedules patient/resident medical and laboratory service appointments while ensure clear communication to all directly involved parties.
• Communicates thoroughly and frequently with patients/residents while ensuring understanding of pertinent information.
• Coordinates accurately with patient transportation providers.
• As appropriate, communicates with patient/resident advocates and representatives as authorized by the patient/resident or their representative(s).
• Ensures timely, accurate and dependable flow of all patient/resident information within assigned unit to all necessary parties with in all regulatory requirements without exception.
• Records information such as Physicians' orders and instructions, dietary requirements, and medication information, on patient charts and medical records.
• Prepares notice of patient's/resident's discharge to inform business office.
• Requisitions supplies designated by nursing staff.
• Answers telephone and intercom calls and provides information or relays messages to patients/residents and medical staff.
• Greets and directs visitors to patient/ resident rooms.
• Distributes mail, newspapers, and flowers to patients/residents.
• Compiles census of patients/residents.
• Maintains accurate and continually updated appointment books and ensures timely and thorough communication of such information to all involved parties.
• Coordinates, verifies and documents all patient/resident information while ensuring highly organized activities by the patient/resident according to all scheduled actions.
• Assures accurate and timely filing and recording all medication records and information.
• Undertakes all activities in a manner that is fully compliant with all state and federal regulations and requirements.
• Assures 100% accuracy of all patient/resident data entered, accessed or maintained.
• Interacts with patients/residents on a very frequent and required pleasant and responsive basis.
• Demonstrates ability to regularly change priorities to accomplish all tasks despite frequent interruptions.
• Demonstrates ability to clearly communicate, both orally and in writing, while performing all essential functions.
• Performs other special projects and duties as assigned.

Required Qualifications:

• High School Diploma or GED required.
• 1-2 years experience in a medical environment.
• Current CPR/AED Certification; or able to obtain within 60 days of hire.
• Demonstrated ability to relate to diverse cultures and specifically the Gila River Community and/or other Native American cultures.
• Employment at the Caring House requires: AZ Department of Public Safety Fingerprint Clearance Card.