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Unit Associate Verdi 5 West

Yale New Haven Health

  • New Haven, Connecticut
  • 30+ days ago

    Highlights

    One (1) to Two (2) years administrative clerical experience preferably in a patient care environment- or- current active YNHHS internal experience covering Business Associate/ Unit Associate responsibilities. 4.1 Demonstrates professional and courteous manner during interactions with patients, hospital staff, physicians and their office staff, and with all other contacts.

    Numbers & Facts

    LocationNew Haven, Connecticut

    Description

    Overview:

    To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

    Under general supervision, providing a variety clerical duties in support of the department.

    EEO/AA/Disability/Veteran

    Responsibilities:
    • 1. Acts as receptionist, greeting and interacting with patients, visitors and others.
      • 1.1 Greets all patients and visitors in a courteous and professional manner.
    • 2. Performs various unit clerical tasks including mailing, messages, record-keeping, typing, and filing.
      • 2.1 Distributes mail, utilizes paging system, takes and delivers messages for unit personnel
    • 3. Handles patient appointment system.
      • 3.1 Schedules patient appointments in coordination with the clinical staff.
    • 4. Interacts with all others in a manner consistent with excellent hospital public relations.
      • 4.1 Demonstrates professional and courteous manner during interactions with patients, hospital staff, physicians and their office staff, and with all other contacts.
    • 5. Cleanliness and safety.
      • 5.1 Maintains safe, clean, and organized environment in all clerical areas.
    • 6. Patients' Rights.
      • 6.1 Respects patients' rights at all times identified within the institution.
    • 7. Supplies/ordering, errands.
      • 7.1 Assists in maintaining supplies at appropriate inventory levels.
    • 8. Emergency situations.
      • 8.1 Performs efficiently in emergency situations as directed.
    • 9. Information/in-service participation.
      • 9.1 Appropriately seeks information or assistance from administrator, or other resource people.
    Qualifications:

    EDUCATION

     

    Minimum High School Diploma or equivalent GED is required.

     

    EXPERIENCE

     

    One (1) to Two (2) years administrative clerical experience preferably in a patient care environment- or- current active YNHHS internal experience covering Business Associate/ Unit Associate responsibilities. Prior computer usage strongly preferred.

     

    SPECIAL SKILLS

     

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