Administrative Skills, Cleanroom, Healthcare, Hospital, Mail Processing, Neonatal Intensive Care Unit (NICU), Nursing, Patient Assessment, Patient Care, Reporting Skills, Social Media, Stock Keeping Unit (SKU), Telephone Skills
Department: Neonatal ICU
Schedule: 36hr, 12hr Night Shift, 7pm-7:30am
Performs administrative and clerical duties in support of an assigned clinical area. Position is cross trained to preform PCT/Nurse Assistant duties including but not limited to feeding, diapering, helping with procedures, taking vitals, etc.
- Greets patients, visitors, and new admissions.
- Answers general inquiries and schedules patients for appointments. Answers, screens, and routes telephone calls.
- Performs general clerical duties including filing, email correspondence, and mail distribution.
- Creates various reports and documents as assigned.
- Helps patients/residents with basic technology and social media.
- Communicates with patients, families, physicians and other healthcare team members about patient care.
- Performs unit safety checks. Assists with meeting patient needs and escalates as appropriate.
- May assist with meals, pass and collect trays, pass out activities, and transport patients/residents through facility.
- May assist with stocking supplies and keeping unit and patient rooms clean and orderly.
- May maintain staff schedules and timekeeping as assigned.
EDUCATION/EXPERIENCE REQUIRED:
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
- Preferred use of administrative skills in a hospital setting,
Additional Information
- Organization: Henry Ford Health St. John Hospital
- Department: HFSJH Neonatal ICU Unit
- Shift: Night Job
- Union Code: Not Applicable