Union ICT Svc Delivery Tech

Union ICT Svc Delivery Tech

Job ID

296964

Posted

01-Oct-2026

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Data Centers

Location(s)

Lynnwood - Washington - United States of America

About the Role:

As a CBRE Union ICT Service Delivery Technician, you will provide essential on-site support for ICT and Engineering services within the Data Center environment. This role is crucial for maintaining the operational integrity and efficiency of critical client environments.

What You'll Do:

• Perform installation, relocation, configuration, and decommissioning of IT hardware including servers, storage devices, switches, racks, structured cabling, and related infrastructure, ensuring work meets data center industry standards.
• Conduct routine monitoring, inspection, and troubleshooting of both IT systems (servers, network gear, connectivity paths) and critical facility systems such as power availability, cooling conditions, and physical environmental metrics to maintain stable operations.
• Diagnose and resolve hardware, network, connectivity, and performance issues by performing hands-on troubleshooting, part replacements, visual inspections, and targeted testing across IT, electrical, and mechanical components.
• Assist with mechanical and electrical support tasks, including checking rack power distribution, verifying cooling airflow, monitoring power/cooling conditions, and reporting anomalies in HVAC, electrical panels, or UPS-backed IT circuits to ensure equipment remains within safe operating thresholds.
• Respond to break/fix incidents and service tickets promptly, escalating when necessary, and execute standard recovery activities such as server reboots, hardware swaps, patching/de-patching, and basic power/cooling troubleshooting.
• Support physical infrastructure tasks, including cable routing, labeling, termination, and ensuring structured cabling and power paths align with best practices for reliability and airflow management.
• Maintain accurate documentation and update SOPs, change logs, and asset records, ensuring all IT and facility-related actions are tracked in accordance with operational and compliance requirements.
• Assist with backup procedures, disaster-recovery equipment readiness, and physical security measures, ensuring the protection of critical systems and controlled access to sensitive areas.
• critical facilities; ensure maintenance is performed safely, thoroughly, and documented accurately.
• Collaborate with both IT and facilities engineering teams, ensuring integrated operations across compute, network, power, and cooling systems-reflecting the converged nature of modern data center technician roles.
• Escort third-party vendors and engineers, ensuring their adherence to site policies and verifying work quality involving both IT and mechanical/electrical infrastructure.
• Ensure safe working conditions by following established procedures, hazard awareness practices, and environmental, electrical, and equipment-handling guidelines.
• Contribute to continuous improvement by identifying inefficiencies, recommending enhancements to IT and facility workflows, and maintaining a high standard of housekeeping within technical spaces.
• Perform other duties as assigned

What You'll Need:

• High School Diploma, GED, or trade school diploma with 1-2 years of job-related experience. In lieuof a diploma, a combination of experience and education will be considered
• Valid driver's license required
• Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more
• Ability to follow basic work routines and standards in the application of work
• Communication skills to exchange straight forward information
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset

Collective Bargaining Agreement: The pay range for this position is subject to an applicable Collective Bargaining Agreement. The negotiated rate for the Union ICT Svc Delivery Tech position is $48.10 per hour. Please refer to the Collective Bargaining Agreement regarding pay scale. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

Find out more

About CBRE Group, Inc. CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm and a premier provider of critical infrastructure services. The company has more than 155,000 employees serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage servicing, valuations); Building Operations & Experience (facilities management, property management, flex space & experience, critical infrastructure); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.

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