Unified Communications Engineer - Senior

In support of a challenging critical and rewarding program that provides integrated voice video and data services throughout the Information Technology lifecycle Amentum is seeking a Senior Unified Communications Engineer to join our dynamic team of IT professionals dedicated to fostering a positive and collaborative work environment. You must be a critical thinker have a strong work ethic and be able to work independently or as a member of a team in a dynamic environment. We value candidates who are detail-oriented while also being able to think and react quickly to emerging and unique problem sets. To be successful you must be able to rapidly adapt and learn how to operate the front and back end of new products and processes.Work Schedule5 Days Mon - Fri 8 hrsDay 40 hrswklyEssential ResponsibilitiesThe duties and responsibilities of the Senior Unified Communications Engineer include but are not limited to the followingDevelop and implement comprehensive unified communications solutions tailored to the specific needs of the organization focusing on scalability security and optimal performance to ensure long-term effectiveness and adaptability to evolving business requirementsInstall and set up unified communications systems encompassing VoIP video conferencing instant messaging and collaborative platforms to ensure seamless integration and efficient functionality across the organizationMonitor and manage the performance and stability of unified communications infrastructure proactively identifying and resolving issues while conducting routine maintenance updates and security patches to maintain continuous optimal operationIntegrate unified communications systems with other IT components including network infrastructure Active Directory and cloud services to create a cohesive and efficient technological environment that supports seamless communication and collaborationImplement security protocols to safeguard communication channels data and endpoints while adhering to security standards and regulations to maintain a secure and compliant environmentOffer technical support to end-users troubleshoot and resolve communication-related issues and provide training as needed to enhance user proficiency and system effectivenessDevelop and update comprehensive documentation for unified communications systems covering configurations procedures and best practices to ensure clear guidance and consistency in system management and troubleshootingWork closely with vendors and suppliers to acquire hardware software and services while managing vendor relationships to maintain timely delivery quality and alignment with organizational needsCreate and uphold disaster recovery plans and procedures to maintain business continuity in the event of system failuresMinimum Requirements Knowledge Skills and AbilitiesMust have active Top-Secret clearance with SCI or the ability to acquire Top SecretSCI   At least 8 years of telecommunications technical experience installing administering and upgrading Cisco Unified Collaboration appliances and troubleshooting converged networks that leverage Cisco UC capabilities to interconnect Cisco Tandberg and Polycom endpoints gateways and teleconference bridge productsKnowledge of Cisco Unified Communications Manager Cisco IM & Presence Cisco Expressway Cisco Video Teleconferencing Systems and Cisco Session Border ControllerExceptional knowledge in Cisco Collaboration Call flow and SIP signalingKnowledge of network fundamentals such as firewalls ACLs simple network monitoring protocol and dot1x authenticationExperience with ESXi VirtualizationFamiliarity with Department of Defense specifically Defense Information Security Agency STIGsMust have the ability to independently deploy and maintain server-based dial plans router-based dial plans and the deployment and management of Cisco UC appliancesExperience configuring Cisco routers to act as VoIP gateways and demonstrate a strong understanding of Cisco IOS 12.X15.X command syntaxMust be able to troubleshoot end-to-end performance issues associated with voice and video conferences involving IP and ISDN networks.Must be able to work a 40-hour work week normally Monday through Friday Ability to work overtime during critical peaks and be available to meet last-minute requests for overtime if needed Ability to travel 5-10 primarily within 75 miles Familiarity with MS Office applications such as Excel Word Outlook SharePoint Project and Visio   Exceptional attention to detail excellent verbal and written communication skills strong critical thinking organizational time-management and problem-solving skills Ability to work both independently and as part of a team in a dynamic environmentSecurity Clearance RequiredMust have active Top-Secret clearance with SCI or TS with the ability to acquire SCIMinimum EducationHigh School DiplomaMinimum Years of Experience8 years of relevant experienceRequired CertificationsMust possess or be able to obtain a Cisco Certified Network Associate CCNA Certification and one of the following 8140 IAT Level II or III baseline certifications before start dateLevel II certs include - CCNA Security GISCP GSEC Security CE SSCPLevel III certs include - CASP CE CCNP Security CISA CISSP or Associate GCED GCIHPreferred QualificationsBachelors degree in IT related fieldFoundational knowledge andor experience with Unified Messaging system audio conference bridge systems and gateways voice circuits and crypto technologies for voice systemsCisco Certified Network Professional CCNP CertificationOther ResponsibilitiesSafety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate each employee is responsible for completing all training requirements and fulfilling all self-aidbuddy aid responsibilities participating in emergency response tasks and serving on safety committees and teams.Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand hisher Quality Management and Customer Satisfaction responsibilities.Procedure Compliance - Each employee must read understand and implement the general and specific operational safety quality and environmental requirements of all plans procedures and policies pertaining to hisher job. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.javelin jointhepack unifiedcomm ucadmin ccna cisco Compensation Details175000 - 215000 The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities education experience skills internal equity market data applicable collective bargaining agreements and relevant laws.Benefits OverviewOur health and welfare benefits are designed to support you and your priorities. Offerings includeHealth dental and vision insurancePaid time off and holidaysRetirement benefits including 401k matchingEducational reimbursementParental leaveEmployee stock purchase planTax-saving optionsDisability and life insurancePet insuranceNote Benefits may vary based on employment type location and applicable agreements. Positions governed by a Collective Bargaining Agreement CBA the McNamara-OHara Service Contract Act SCA or other employment contracts may include different provisionsbenefits. Original Posting11042026 - Until FilledAmentum anticipates this job requisition will remain open for at least three days with a closing date no earlier than three days after the original posting. This timeline may change based on business needs. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race sex sexual orientation pregnancy including pregnancy childbirth breastfeeding or medical conditions related to pregnancy childbirth or breastfeeding age ancestry United States military or veteran status color religion creed marital or domestic partner status medical condition genetic information national origin citizenship status low-income status or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation or any other protected category under federal state or local law. Learn more about your rights under Federal laws and supplemental language atLabor Laws Posters.