It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Position Summary
Oversee unemployment insurance function on behalf of HR-1 customers to control unemployment insurance costs.
As the Unemployment Claims Coordinator you'll help manage day-to-day activities related to unemployment claims, including:
- Communicate with HR-1 customers to collect information related to employee separations
- Reviewing unemployment insurance claims and state agency correspondence
- Gather and organize information from HR-1 systems as well as customer locations and departments
- Complete responses to unemployment agencies regarding claims and fact-finding requests
- Track claim deadlines, schedule hearings, and record determinations.
- Maintain accurate and organized unemployment claim files
- Assisting with the preparation of documentation for unemployment hearings and appeals
- Prepare reports and track claim activity
Additional Responsibilities:
- Conduct research on state, local, and federal laws, as directed by Compliance Leadership.
- Produce and maintain reports and HR-related data for decision-making.
Qualifications:
- At least one year experience in a business/professional role
- Strong attention to detail and ability to meet tight deadlines.
- Detail oriented and capable of independent work
- Excellent research and analytical skills.
- Experience with HR information systems
- Ability to handle sensitive employee matters with confidentiality and discretion.
Preferred:
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- 2+ years’ experience in unemployment claims management
- Advanced proficiency in Microsoft Excel or other data analysis tools.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!