Undergraduate Enrollment Associate

Print this Posting

MARKETING & ENROLLMENT MANAGMENT - Undergraduate Enrollment Associate

Job Classification

Temporary Part-time

Position summary

The Undergraduate Enrollment Associate supports the enrollment team in attracting, admitting, and onboarding new students. This part-time position offers flexible scheduling, 3 to 4 days per week.

Qualifications summary

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in the full position description are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be a Seventh-day Adventist in good and regular standing.

Duties and responsibilities

• Contact prospective students and their families via phone, text messages, mail, and video calls.
• Assist in processing applications upon request.
• Assist with the switchboard operation.
• Attend weekly meetings as requested.
• Assist the Preview and student visit teams.
• Meet prospective students during campus visits.
• Become familiar with all undergraduate admission requirements for all student types.
• Maintain active communication with schools and department representatives to facilitate services for applicants, accepted students, and enrolled students.
• Participate in regular webinars and other forms of continuing education.
• Assist with the First Stop Experience for the fall semester
• Supervise student workers as needed.
• Perform additional assignments as assigned by supervisors.

Supervisory responsibilities

N/A

Qualifications

• Ability to work effectively in a team environment
• Communicate effectively and professionally by phone and email.
• Demonstrate strong customer service and effective verbal and written communication skills.
• Self-motivated with strong time management and organizational skills
• Maintain confidentiality
• Ability to provide excellent customer service to all constituencies, including prospective students, their parents, student workers, the Enrollment team, and staff from academic and support departments across campus.
• Education: Bachelor's or equivalent certification and/or related experience preferred.

Must be a Seventh-day Adventist in good and regular standing.

Technical competencies

Proficient in Microsoft Office, especially Excel, and to quickly learn and use the CRM Recruit and related interactions within Banner.

Interpersonal interactions

Able to work effectively with excellent customer service skills with all constituencies include prospective students and their parents, student workers, the Enrollment team, and people from academic and support departments across campus.

Physical demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly: Sit, talk, hear and use hands to work with the computer keyboard.

Occasionally: Walk, reach with hands and arms, and stoop and kneel for filing.

Occasionally: Lift and/or move up to 20 pounds.

Vision abilities required: Close vision, and ability to adjust focus

Work environment

The work environment characteristics described here are representative of those any employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is not usually quiet. Not in an enclosed office space.