Undergraduate Academic Advisor

• About Us

Augusta University is Georgias innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgias cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgias only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta Universitys distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Location

Augusta University-

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

Job Summary

The Undergraduate Academic Advisor provides mentoring and advisement for a cohort of undergraduate students to assist in goal setting, academic planning and career exploration through personal follow up/outreach, individual appointments and programming.

Responsibilities

DUTIES 1:

• Meets formally with students to develop meaningful connections using a holistic advising and coaching methods.
• Provide high-quality academic advising services to new and current August University students. This will include guiding advisees to identifying academic, professional, and personal goals that align to their abilities, interests, and the institutions purpose.
• Maintain accurate and detailed advising notes through the electronic advising system, track advisee performance during and at the end of each semester. Provide intentional outreach to students. Maintain records for current and former students in accordance with the Family Educational Rights and Privacy Act (FERPA).
• Cultivate supportive communication by phone, text, email, and face-to-face with active and prospective students to effectively help students navigate their academic journey. Provide a welcoming and supportive environment, always demonstrated

through utmost professionalism.

• Making use of the skills necessary to process situation critically, recognize crucial gaps in advisees knowledge and skills and assist students with identifying opportunities to build their strengths.

DUTIES 2:

• Advise and coach students regarding their academic degree requirements which include but are not limited to certification, application, change of major, permissions, test scores, course selection, course withdrawals, grades etc.
• Monitors the retention, progression, and graduation of students within the assigned population, and offer proactive outreach for those students who are at academic or social risk.
• Connect students with appropriate academic and non-academic student services that promote their success; and maintain thorough and accurate documentation of individual advising sessions.
• Maintain collaborative partnerships with student services, faculty, career, and academic staff.
• Work with students, in collaboration with faculty, Dean, and department chairs to develop realistic goals that will contribute to academic and personal success in college. Assist students who present risk factors to develop individual plans for success.

DUTIES 3:

• Utilizes and incorporates best practices identified through the analysis of reports/analytics related to advising activity, student success metrics, etc.
• Contributes to the coordination of unit-level communication plans regarding key milestones, registration deadlines, academic resources, etc.
• Assist in the development, implementation, and evaluation of events, programs, and resources that support the success of students.
• Attend regular departmental meetings to remain aware of the guidelines or potential issue(s) of curriculum changes.
• Participate in training as necessary to understand the ways technology, student development theory, and equitable and inclusive environments affect advising.
• Membership and participation in profession development opportunities offered through Augusta University, state, regional, and national organizations (NACADA).

OTHER RESPONSIBILITIES: Perform other duties as assigned.

Required Qualifications

Masters degree from an accredited college or university and 1 year of related experience and one year of related experience.

or

Bachelors degree from an accredited college or university with 2 years of experience in education or customer/student-facing role in higher education.

Preferred Qualifications

Masters degree from an accredited college or university and experience in higher education.

Knowledge, Skills, & Abilities

KNOWLEDGE

• Proficient in Microsoft Office and other computer software/databases
• Knowledge of advisement theories and practices to help student achieve success

SKILLS

• Strong time management and organizational skills
• Excellent interpersonal, written and verbal communication skills

ABILITIES

• Ability to maintain confidentiality
• Ability to make sound judgments and identify solutions
• Ability to work independently and in a team environment
• Ability to develop and maintain professional relationships
• Congenial and engaging demeanor to encourage student rapport
• Ability to meet deadlines and work in a fast, multi-task environment
• Ability to demonstrate consistent use of proper English, grammar and punctuation

Shift/Salary/Benefits

Shift: Days; M-F (Work outside of normal business hours may be required)

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during the course of their employment and beyond.

This position is also responsible for promoting a customer friendly environment and providing superior service to our patients, students, faculty, and employees. Augusta University is a patient-and family-centered care institution, where employees partner everyday with patients and families for success.

Augusta University is a tobacco free environment and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today!

Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.

https://www.augusta.edu/hr/jobs/

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365