Highlights
You will partner closely with product management, engineering, research, content, and analytics to define problems, explore solutions, and deliver high-quality web and mobile experiences. The ABM technology team is seeking a Manager UX Designer who is passionate about creating functionally sound, inclusive user experiences for our internal and external clients.
Numbers & Facts
| Location | Sugar Land, TX |
| Industry | Business Services - Other |
| Company Size | 10,000 employees or more |
| Year Founded | 1909 |
| Website | http://www.abm.com/ |
Description
The ABM technology team is seeking a Manager UX Designer who is passionate about creating functionally sound, inclusive user experiences for our internal and external clients. In this role, you will be embedded in a matrix UX team and primarily focused on a single product, while also supporting ad hoc requests for additional products as business needs arise. You will partner closely with product management, engineering, research, content, and analytics to define problems, explore solutions, and deliver high-quality web and mobile experiences. This role has high visibility to partners within the organization and requires strong collaboration, prioritization, and communication skills.
ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
For more information, visit www.abm.com
EDUCATION & EXPERIENCE
- Professional education in marketing, visual design, interactive design, UX/UI, or equivalent combination of education and experience.
- Experience working in a cross-functional, matrixed environment supporting multiple stakeholders and product areas
- 7+ years of experience in product design
- 3+ years of experience in research
- 7+ years of user experience evaluation
- 7+ years of professional experience with Figma
- Working knowledge of front-end constraints (e.g., HTML/CSS and modern frameworks) to collaborate effectively with engineers
- Experience using onboarding and analytics tools
- Broad perspective, experience working with or being part of design teams
- Experience in service design and content strategy, and research
- Experience planning and/or partnering on research to validate concepts, prototypes, and design direction
- Experience supporting UX
- Experience in web and mobile-first design approaches.
REQUIRED SKILLS
Comfortable working in agile or waterfall methodology
Portfolio showing current expertise in web, mobile, and responsive UX and UI trends with ample background in rudimentary design skills
Creative flair, versatility, conceptual/visual ability, and originality
Team player
Strong communication skills
Own end-to-end product design for a primary product area, from discovery through delivery, ensuring solutions are usable, accessible, and aligned to business goals
Operate effectively in a matrix model aligning priorities across product, engineering, and UX leadership, while balancing planned roadmap work with ad hoc requests from other products
Partner with product and engineering to frame problems, define success metrics, and translate requirements into user-centered experiences
Facilitate design reviews and working sessions; manage design intake, scope, and timelines to ensure requirements are understood and met
Create user flows, IA, wireframes, prototypes, and high-fidelity UI as needed moving quickly for ad hoc asks while maintaining quality and design system consistency
Communicate design rationale to stakeholders; incorporate feedback and align decisions across teams and products
Collaborate with research (or lead lightweight research) to understand user needs, validate concepts, and inform design decisions
Plan and conduct usability testing (or partner with researchers) and translate insights into iterative improvements
Collaborate with engineering and data teams on feasibility, implementation details, and design handoff to ensure high-quality delivery
Advocate cohesive experiences across products by leveraging and contributing to shared patterns, guidelines, and the design system
Contribute to design systems, shared patterns, and scalable solutions
Mentor and support peers through feedback, collaboration, and example-setting
Help shape how the team works-not just what we deliver
Own end-to-end product design for a primary product area, from discovery through delivery, ensuring solutions are usable, accessible, and aligned to business goals
Operate effectively in a matrix model aligning priorities across product, engineering, and UX leadership, while balancing planned roadmap work with ad hoc requests from other products
Partner with product and engineering to frame problems, define success metrics, and translate requirements into user-centered experiences
Facilitate design reviews and working sessions; manage design intake, scope, and timelines to ensure requirements are understood and met
Create user flows, IA, wireframes, prototypes, and high-fidelity UI as needed moving quickly for ad hoc asks while maintaining quality and design system consistency
Communicate design rationale to stakeholders; incorporate feedback and align decisions across teams and products
Collaborate with research (or lead lightweight research) to understand user needs, validate concepts, and inform design decisions
Plan and conduct usability testing (or partner with researchers) and translate insights into iterative improvements
Collaborate with engineering and data teams on feasibility, implementation details, and design handoff to ensure high-quality delivery
Advocate cohesive experiences across products by leveraging and contributing to shared patterns, guidelines, and the design system
Contribute to design systems, shared patterns, and scalable solutions
Mentor and support peers through feedback, collaboration, and example-setting
Help shape how the team works-not just what we deliver
About Company
ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs. ABM cares about your success.
We provide training so that you learn new job skills and take pride in the quality service you're giving to clients. You'll look like the trained professional you are when you wear a ABM uniform.For your health and safety, we use non-toxic cleaning products and up-to-date equipment.
Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company. These jobs aren't your everyday at ABM; they are careers.
Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services.
With fiscal 2011 revenues of approximately $4.2 billion and nearly 100,000 employees, our 300+ offices across the U.S. and various international locales enable us to provide custom facility solutions to sites of all sizes — from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports.
With more than 300+ offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.
ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY)