Senior User Experience Designer Kforce Inc.
Irving, TX5 days ago
Highlights
Our longstanding history and industry-leading position speak to our success in providing CX solutions centered around the leaders in contact center solutions and strategic technology partners that empower organizations to actualize ROI and sustain a truly competitive advantage in a fast-changing CX environment. The collective experiences in leadership roles across firms enable CCS to bring passion, perspective, data-driven decision making to guide, advise, and support organizations throughout their CX journey.
Numbers & Facts
| Location | Plano, Texas |
| Website | www.ngenccs.com |
Description
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Qualifications
- 5+ years of product design experience, including ownership of complex, end-to-end initiatives
- Expert-level Figma, prototyping, and interaction design skills
- Sharp visual design skills — typography, layout, color, spacing, and attention to detail
- Experience building and contributing to design systems
- A track record leading user research and usability testing, and turning insights into decisions
- Strong grasp of Design Thinking methodologies
- Excellent communication skills — you can explain design rationale to any audience and influence across teams without formal authority
- A portfolio showing senior-level impact: the problem, your process, and measurable outcomes
Nice to have
- Native mobile design experience
- Experience with complex, workflow-heavy tools for professional/expert users
- Background in inventory or sales-enablement tooling
- Experience in automotive, fintech, or other regulated/trust-sensitive domains
- Agile development experience
- Experience designing conversational or agentic AI interfaces
- Experience using AI tools to speed up your design proces
Responsibilities
- Lead end-to-end design of web-based product experiences — from discovery through production handoff
- Partnering with product managers and engineers to turn ambiguous problems into intuitive, accessible experiences customers trust.
- Operate with autonomy, ground decisions in research and business outcomes
- Help set the bar for craft across the team.
- Report to the Manager
Compensation: $45.00 - $55.00 per hour
About Us
The company is passionate about CX. The collective experiences in leadership roles across firms enable CCS to bring passion, perspective, data-driven decision making to guide, advise, and support organizations throughout their CX journey.
- We are a “people” company.
- We are a flat organization.
- We believe the best idea win.
- We believe in radical truth.
- We attract strong-minded people with fierce intellect.
Mission Statement:
CCS is recognized as a leader in the Contact Center space. Our longstanding history and industry-leading position speak to our success in providing CX solutions centered around the leaders in contact center solutions and strategic technology partners that empower organizations to actualize ROI and sustain a truly competitive advantage in a fast-changing CX environment.
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