UFC GYM MMA PT Sales Assistant

GENERAL SUMMARY

The MMA PT Sales Assistant is responsible for ensuring a positive customer experience, personally and through Coachs supervision. MMA PT Sales Assistants are responsible for delivering great member service along with Private Training & Supplement revenue. As needed, they address member concerns, employee relations issues, and oversee scheduling and time-keeping activities. On a regular basis, they communicate and enforce Company and Club policies and procedures.

ESSENTIAL DUTIES & RESPONSIBILITIES

1. Sell and Conduct Private Training & Small Group Training with Members • Sells training sessions. Executes an effective prospecting strategy, conducts guest tours, and is responsible for completing sales of staff when needed through the Turn-Over process. • Service Intro PT packages, build value, and re-sign clients on full programs to hand off to the coaching staff. • Member prospecting in person, digital, to generate complimentary appointments to sell personal training programs to. • Ensures accurate administration of client programs, supplement purchases, measurement tracking, and workout programs. • Arrives on time, prepared, and attentive for training appointments. • Assists in all revenue-generating activities, including but not limited to complimentary workouts, supplement booths, body fat tables, seminars, workshops, etc. • Responsible for achieving monthly revenue objectives set forth by the Company with regards to Private Training and Supplements. • Reviews daily club sales performance and individual employee performance statistics with the Fitness Manager, Vice President, and staff members to identify issues and clarify behaviors needed to achieve club sales goals. • Administers company policies as they relate to the sales process. • Independently schedules and manages client appointments to ensure optimal time management and service delivery. • Coordinates directly with clients to arrange sessions, meetings, or service visits according to their availability and needs. • Maintains up-to-date scheduling records and makes adjustments to accommodate changes or cancellations. • Responsible for managing personal client scheduling and calendar coordination. • Independently schedules and manages client appointments to ensure optimal time management and service delivery. • Coordinates directly with clients to arrange sessions, meetings, or service visits according to their availability and needs. • Maintains up-to-date scheduling records and makes adjustments to accommodate changes or cancellations. • Responsible for managing personal client scheduling and calendar coordination. • Oversees the full scheduling lifecycle for individual client appointments.

CLUB ADMINISTRATION

• Works with the Fitness Manager to ensure coaches are productive, that revenue and service goals are properly communicated, and that the Club remains on-track to attain daily, weekly, and monthly financial goals. • Sets monthly, weekly, and daily goals and objectives, which are consistent with or above those of the Company. • Conducts monthly, weekly, and daily meetings with the coaches to review performance and operations, offer direction, motivation, and guidance toward achieving personal and club goals. • Handles member service matters, such as providing tours of the Club, explaining services offered by the Coaching Department, and signing a member up for training agreements and appointments. • Mediates member issues and concerns in a timely and effective manner, elevating issues when appropriate. • Performs various administrative and housekeeping duties within assigned areas as needed. • Alerts the Operations staff of repairs and maintenance needs in the club. • Personally conducts facility walk-throughs daily. • Supervises coach sales activities. • Reviews agreements and prepares daily paperwork. • Complies with operational procedures in the club and follows-up with compliance checks through the monitoring of club systems and employee performance.

ORGANIZATION RELATIONSHIPS

The MMA PT Sales Assistant will report directly to the Fitness Manager and/or General Manager. MMA PT Sales Assistants will communicate and enforce all policies and procedures with the Coaching Team. Duties require interaction with all club members and employees.

REQUIRED QUALIFICATIONS

Knowledge, Skills, & Abilities:

• In-depth knowledge of Personal Training techniques from assessment to program design and sales. • In-depth experience and thorough Mixed Martial Arts technical ability related to Striking, Grappling. • Must be able to operate and adjust all Fitness equipment. • Knowledge of company policies, practices, and procedures, including emergency and safety procedures. • Strong interpersonal and communication skills. Able to demonstrate and maintain a friendly, enthusiastic, and positive attitude. • Possesses a strong customer service focus. Responds professionally to requests and inquiries from guests, members, and staff. • Understands and follows oral and written instructions. Communicates clearly and concisely. • Possesses strong organizational skills. Understands basic record-keeping practices and procedures. Demonstrates the ability to organize and prioritize multiple tasks. • Must be computer proficient with basic skills in Microsoft Word and Excel. • Adheres to meal and rest break periods and must clock in and out for all shift times.

Required Experience:

• Minimum of one certification from an organization recognized by UFC Gym. • Current CPRAED certification. • High school diploma or GED. • Four-year degree in a related field recognized by UFC Gym preferred. • Minimum 2 years of related experience. • Experience in management and employee relations preferred.

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to stand. • Physical effort required for daily duties includes lifting heavy weights, squatting, bending, reaching, spotting, and prolonged standing and walking. Must be able to frequently lift and/or move up to 45 lbs.

COMPENSATION

$120,000.00 - $150,000.00 per year

TRAIN DIFFERENT, LIVE DIFFERENT, WORK DIFFERENT

At UFC GYM, we inspire others to reach their potential in and out of the gym. We are passionate about maximizing potential - in our members, our teammates, and ourselves. Think big, dont settle, and change lives, including your own. If you believe in excellence, value a high-performance lifestyle, and are passionate about enriching lives through health and fitness, then you belong here.

UFC GYM is an original. The Original. We are proud to be the global leader in mixed martial arts-inspired fitness and conditioning. Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes.

UFC GYM is more than a brand. We are a community of fitness-committed individuals who believe in the power of a team approach. Your success is our success. Join our family and find out.

DISABILITY ACCOMMODATIONS

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please contact us at 714-668-0911 or contactufcgym.com. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to UFC Gym.