UCALL Hybrid Class Tech Assistant/Troubleshooter Work Study

This job is only available to students who qualify for Work-Study.  If you are unsure whether you have been awarded Work-Study, please contact the Financial Aid office at

finaid@union.edu

Department: Academic Affairs
Location: Either Reamer Auditorium or College Park Hall

Supervisor: Emma Schreiner

Hours/Shifts Available: ~7 hours/week (for 5 weeks per semester)*; Tuesday, Wednesday, & Thursday

• Morning Shift: 9:15 AM – 11:30 AM

• Afternoon Shift: 12:45 PM – 3:00 PM

• Social Media: 2 hours/week (flexible, do it whenever it fits your week!)

Rate of Pay: $9.70/hr

Number of available positions: 2

*Fall semester dates run from Oct 1st-Nov 12th, Tues, Weds, Thurs

Essential Responsibilities and Duties:

Union College Academy for Lifelong Learning (UCALL) offers fun, non-credit courses and lectures to local adult learners. Our members are friendly, curious, and excited to learn!

They love having a helpful student in the room to keep things running smoothly.

You’ll be our go-to classroom tech person for hybrid classes (in-person + Zoom) and help run our social media:

• Get Things Running: Show up 15 minutes early (9:15 AM or 12:45 PM) to turn on classroom AV, set up the projector/mics, and start the Zoom call.

• Run the Zoom & Chat: Host the 2-hour class on Zoom, keep an eye on the chat for audio/video issues, and help online attendees.

• On-the-Spot Tech Help: Fix minor glitches during class (screen sharing, mic volume, projector connections) and answer basic tech questions for speakers or members.

• Manage the Facebook Page (~2 hrs/wk): Post class photos, event updates, and reminders to keep our members connected.

Qualifications:

• Zoom Mastery: Comfortable hosting/moderating Zoom (managing chat, screen sharing, muting, pinning speakers).

• Basic Hardware Setup: Experienced with HDMI/USB-C laptop hookups, projector connections, and audio/AV settings.

• Basic Facebook Skills: Able to create simple posts, upload photos, and engage with followers. Basic experience with e.g. Canva for social media graphics.

• Punctual, reliable, and comfortable assisting retirees

Basic AV and IT training will be provided before you start.

Location: Schenectady, NY

E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).