UAW Retiree Account Contractor

Department: URMBT Perf Mgmt

Will this position be required to work onsite for any reason at any time? NO

Engagement Description –
Contractor will travel to different locals around the country. They will provide help for members on billing and
benefit coverage questions.

Top 3 Required Skills/Experience –
Knowledge in all Trust retiree benefits – MAPPO, TCN, ECP, BCN, BCNA, MOTN MAPPO
Ability to answer billing questions and get claims/escalations to the right person
Ability to travel

Required Skills/Experience – The rest of the required skills/experience. Include:

Brand Representation – Ability to serve as a knowledgeable and professional ambassador for major health care payer at
events and meetings.

Presentation & Public Speaking – Confidence in presenting information and representing major health care payer in front
of members

Member Support & Customer Service – Ability to assist retirees professionally, answer questions, and
provide guidance during meetings.

Preferred Skills/Experience – Optional but preferred skills/experience. Include:

Knowledge in all Trust retiree benefits – MAPPO, TCN, ECP, BCN, BCNA, MOTN MAPPO

Event Logistics & Coordination – Experience transporting meeting materials, coordinating event needs,
and ensuring all required resources are available on-site.

Display & Booth Setup – Ability to organize and set up informational tables, displays, and promotional
materials in an attractive and effective manner.

Organizational & Time Management Skills – Ability to manage multiple responsibilities, prepare materials
in advance, and ensure meeting readiness and timely execution.

Education/Certifications – Include:
None required