Job Summary Performs routine and skilled duties in support of tutoring services (80%) and library services (20%) under general supervision with minimal latitude for personal decision-making.
|
Job Duties: - Assist daily tutoring operations with direction from supervisor:
- Assist the Director with tutoring schedules and student referrals.
- Serve as the primary contact for tutoring services.
- Support tutor onboarding and communication.
- Maintain tutoring resources, records, and utilization data.
- Promote tutoring services to students, faculty, and staff.
- Provide embedded tutoring support for students:
- Offer tutoring appointments for students on campus or virtually; in-person class visits or coordinate group tutoring sessions
- Assists with the maintenance/creation of online tutoring/library guides and tutorials on the library/tutoring website with guidance from supervisor.
- Assists with campus library collection maintenance: Perform occasional inventory checks of reference material and ensure orderly maintenance of shelves.
- Assist students with printing or computer use as needed. Participate in KCTCS or GCTC level projects as needed
- Other duties as assigned by supervisor.
|
Minimum Qualifications: - Bachelor’s degree or equivalent.
- Minimum of one (1) year of experience in tutoring, academic support, student services, or a related field.
- Experience tutoring college-level coursework.
- Strong customer service, student engagement, and relationship-building skills.
- Ability to support and engage students from diverse cultural, educational, and socioeconomic backgrounds.
- Excellent organizational, time-management, and prioritization skills.
- Ability to coordinate schedules, appointments, referrals, and student support services.
- Proven ability to manage multiple priorities, meet deadlines, and adapt in a fast-paced environment.
- Strong verbal and written communication skills.
- Detail-oriented, self-motivated, and capable of working independently with minimal supervision.
- Experience maintaining accurate records and managing data.
- Ability to handle confidential student information with discretion and professionalism.
- Proficiency in online learning platforms and virtual communication tools.
- Advanced proficiency in Microsoft Office applications, including Excel, Forms, Outlook, Teams, SharePoint, and Word.
|
Preferred Qualifications: - Experience working in a library, learning center, community college, or other higher education setting.
- Knowledge of library services, research resources, information literacy practices, and student support services.
- Experience creating, maintaining, and delivering online instructional materials, tutorials, guides, and other educational content.
- Familiarity with tutoring management systems, online scheduling platforms, and student success technologies.
- Strong presentation, training, and workshop facilitation skills.
- Experience promoting academic support services, student success initiatives, and campus resources.
- Ability to analyze program utilization and performance data and prepare reports to support assessment, continuous improvement, and informed decision-making.
- Demonstrated ability to support student learning and engagement through innovative instructional methods and resource development.
|
Additional Skills Requested: This position may be considered for a discretionary hybrid work arrangement following the successful completion of the probationary period. Approval of any hybrid schedule is contingent upon supervisory authorization, alignment with institutional operational needs, and adherence to a maximum of one (1) remote workday per week. |
Employee Rights - Employee Polygraph Protection Act Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution. |