Tutor Module 5: Information Technology (Metro)

Tutor Module 5: Information Technology (Metro)

Department: Learning Commons

Location: Metropolitan Campus

Reports To: Program Manager, Test & Tutoring Service

Recruitment Type: External/Internal

Requisition ID: req7298

Employment Type: Part-Time Support Staff

Union Position: Non-Union

Work Schedule: Standard College hours/M-F, 8:30am -8pm

Number of Openings: 0

Job Description:

SUMMARY

Tutor Module 5: Information Technology

The Information Technology (IT) Tutor works directly with students, either one-on-one or in small group sessions, aiming to foster independent learning and help students achieve their academic goals.

To be effective in this role, tutors should have knowledge from courses such as:

• Programming Logic
• Computer Applications
• Quality Assurance
• Web Programming
• Software Testing

Other Tutoring Topics covered include: C family programming languages (Java, C++, Perl), basic programming algorithm structures, data types, syntax, program development, and execution of Microsoft and major platforms.

ESSENTIAL FUNCTIONS

• Supports the department's goal of providing students with supplemental academic support by:

• Provides one-on-one and small group tutoring support

• Provides subject-specific content strategies, attuned to different learning styles and preferences, to help students understand key concepts learned in class

• Provides direct assistance in the use of equipment and learning materials needed for student's success

• Conducts "class visits" and assists with publicizing the College's tutoring services

• Assists with the maintenance of accurate records in accordance with stated deadlines

• Completes all necessary paperwork accurately and according to stated deadlines

• Assists with the development and maintenance of departmental instructional materials

• Performs other duties as assigned

REQUIRED QUALIFICATIONS

EDUCATION AND EXPERIENCE/TRAINING

• Education consistent with the department needs & minimum of associate's degree in related field of study

KNOWLEDGE, SKILLS, and ABILITIES

• Demonstrated knowledge and competence in the subject matter
• Ability to explain concepts to others effectively
• Ability to multitask with varying levels of students and subject material
• Ability to communicate with faculty regarding expectations of students, assignments, attendance at tutoring sessions and work completed
• Ability to effectively communicate study strategies to ensure academic success
• Ability to work comfortably with people from diverse backgrounds
• Possess patience and positive attitudes in establishing an encouraging learning environment
• Ability to maintain a professional atmosphere through:
• Professional decorum and appearance
• Ethical and professional conduct
• Promptness
• Courtesy and tact
• Possess strong organizational and time-management skills
• Possess excellent written, verbal, and interpersonal communication skills
• Ability to foster a team environment and work collaboratively
• Ability to work accurately with great attention to detail
• Possess excellent customer service skills and proven ability to develop and sustain productive customer relationships
• Possess working knowledge of administrative and scheduling concepts, practices and procedures with the ability to apply to varied situations
• Demonstrated basic proficiency with Microsoft Office Suite
• Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity
• Possess sensitivity to appropriately respond to the needs of the community

COMPETENCIES

CRITICAL COMPETENCIES

• Service Focus
• Communications
• Quality of Work

VERY IMPORTANT COMPETENCIES

• Collaboration
• Time Utilization

IMPORTANT COMPETENCIES

• Adaptability
• Continuous Improvement

PHYSICAL DEMANDS/WORKING CONDITIONS

(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• The work is performed in a normal, professional office environment.
• The work area is adequately lighted, heated and ventilated.
• Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.
• Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite.

Set-Rate Non-Bargaining Part-Time Position: This is a Part-Time Non-Bargaining Unit Position, with the following Set Rate of Pay: $18.21/ hour.

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.