Turo Fleet Operations and Field Assistant

Delivery & Staging Logistics: Transport, park, and stage vehicles at designated drop-off locations (such as airport parking lots and local pickup sites), verify lockbox security, and manage key handoffs via secure lockboxes. Field Problem Solving: Handle basic field maintenance needs as they arise, including key fob battery replacements, jump-starts if needed, and shuttle runs for scheduled dealership or routine service appointments.

Benefits:

• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement

We are seeking a reliable, detail-oriented Fleet Operations and Field Assistant to support the daily ground operations of our growing car-sharing fleet in Jacksonville, FL. This is a hands-on, physically active role focused on vehicle readiness, staging logistics, and compliance documentation.


Please note: This is strictly a ground operations and vehicle logistics role. Direct guest messaging and customer service communications are handled separately.


Key Responsibilities

• Vehicle Turnaround & Cleaning: Perform thorough interior and exterior cleaning between guest reservations (washing, vacuuming, wiping surfaces, cleaning windows, and sanitizing touchpoints).
  
  
• Pre-Trip & Post-Trip Documentation: Capture and upload comprehensive, clear, high-resolution photos (25–30+ photos per vehicle) via smartphone according to strict platform inspection standards before and after every rental trip.
  
  
• Delivery & Staging Logistics: Transport, park, and stage vehicles at designated drop-off locations (such as airport parking lots and local pickup sites), verify lockbox security, and manage key handoffs via secure lockboxes.
  
  
• Vehicle Inspections: Conduct routine visual multi-point inspections for new cosmetic damage, tire tread wear, tire pressure, windshield chips, dashboard warning lights, and fluid levels.
  
  
• Field Problem Solving: Handle basic field maintenance needs as they arise, including key fob battery replacements, jump-starts if needed, and shuttle runs for scheduled dealership or routine service appointments.
  
  

Qualifications & Requirements

• Valid Driver’s License: Must hold an active U.S. driver's license with a clean driving record (no major violations).
  
  
• Reliable Smartphone: Must own a smartphone with a high-quality camera and dependable cellular data to upload required photo sets in the field.
  
  
• Attention to Detail: Sharp eye for cleanliness, existing vehicle blemishes, and subtle mechanical or cosmetic changes.
  
  
• Punctuality & Reliability: Ability to meet strict staging deadlines and schedule windows so vehicles are always ready prior to guest arrivals.
  
  
• Comfort with Different Vehicles: Confidence driving and maneuvering a variety of vehicle types (including sedans, trucks, and luxury vehicles).
  
  

Compensation & Schedule

• Job Type: Part-Time / Hourly with opportunities for growth as fleet operations expand.
  
  
• Schedule: Flexible scheduling based on vehicle reservation bookings; requires availability during morning/afternoon turnover windows, with occasional weekend availability.