Essential Functions
Account Maintenance: 50%
- Manage daily cash flow, request securities trades from Investments team and/or initiate money market and cash transfers to avoid overdrafts as needed
- Process daily mail and recommend action on items received to assigned Trust Officers.
- Perform system maintenance including account master and interested party updates as needed.
- Update pending disbursements and related records for invoices and distribution requests.
- Review prior day transactions for accuracy and advise Trust Officer of any discrepancies.
- Perform routine account file maintenance including imaging, paper filing, research and retrieval.
- Act as liaison between Trust Officers and Trust Operations on issues related to account maintenance and transactions.
- Direct calls and requests to appropriate Trust Officer.
Account Administration: 40%
- Perform research in response to customer inquiries, including drafting routine correspondence on behalf of Trust Officer.
- Prepare required backup documentation for annual account reviews and provide to Trust Officer.
- Set up various types of accounts, close accounts and perform related follow-up.
- Prepare required forms for reporting to Trust Operating Committee for account acceptance, opening, and closing as requested by Trust Officer.
- Process deposits and disbursements from accounts and track for timely receipt of required contributions.
- Request trade recommendations from Investments team on behalf of Trust Officer as necessary.
- Monitor completion of investment transactions for non-managed account transaction requests, including obtaining written confirmation of verbally directed trades.
- Provide responsive client service in support of Trust Officer, by handling incoming telephone calls and responding to client inquiries as needed.
- Perform research required for various Trust Operating Committee reports.
Non-Essential Functions: 10%
- Maintain orderly workflow in the absence of assigned Trust Officer.
- Perform special projects and research as assigned.
- Perform other duties as assigned
Minimum Qualifications:
- Associate's degree in accounting, business administration, or related field and two years of experience in an administrative support role.; or an equivalent combination of education and experience.
- Knowledge of modern office administration methods and practices.
- Skill operating a personal computer including word processing, spreadsheet and presentation software
- Basic mathematical calculation skills
- Comprehensive understanding of trust operating system and operational processes utilized by Department. (Trust Specialist II)
- Knowledge and understanding of general trust and/or Qualified Retirement Plan and IRA administration principles. (Trust Specialist II)
Physical Requirements: Ability to stand, bend, stoop, sit, walk, twist and turn. Ability to lift up to 15 pounds occasionally. Indoor office work environment with a majority of time sitting at a desk.
Compensation:
The hiring range for this position is to $22.00 to $33.00 per hour. The compensation offered will fall within this range, commensurate with the candidate's applicable experience, education and skills.