| Location | Goshen, NY |
Title: Trust Services Division Operations Specialist - Level 1
Department: Trust Services Division
Reports to: Trust Operations Manager
Date: 9/2022
General Summary:
The primary function of this role should be to assist Trust Operations with all daily, weekly, monthly, quarterly and annual Trust Operations functions, including, but not limited to, daily settlement, trade settlement and support, client record maintenance, audit research, etc. as needed.
This role should serve as the main insurance, appraisal, house inspection and coordinator for the Trust Services Division.
This role should prepare the monthly TAC and quarterly TCB meetings, including scheduling, compiling and disseminating reports, and meeting minutes.
Additionally, this role should perform all the day-to-day administrative tasks for the Division.
Essential Operational Duties and Job Responsibilities (80% of time):
Act as Insurance Coordinator for all Trust properties
Obtain quotes for new properties
Submit and monitor claims
Act as Appraisal Coordinator for all Trust properties
Order initial appraisal for newly purchased homes
Order triennial appraisals for all Trust properties
Provide support to Trust Operations Manager and Trust Operations Assistant and be trained as back-up to cover when necessary
Assist Trust Officers/Administrators as needed
Set up disbursements and deposits as needed
Prepare and mail OBT Indemnification letters as needed
File client documents in electronic storage system
Act as back-up for preparing daily settlement in conjunction with back office support
Run and perform quality control review of all reports
Resolve settlement issues
Monitor Verafin for OFAC Watch List hits
Monitor for overdrafts
Stage and monitor mutual fund/custody trades as requested
Create/retrieve operational reports as needed
Perform system maintenance on client records, as needed
Run, store and mail Trade Advices for clients
Comply with all Trust Policies and Procedures
Essential Administrative Duties and Job Responsibilities (20% of time):
Assemble and distribute agenda and meeting materials for monthly TAC and quarterly TCB meetings
Run and distribute investment blocks
Upload Investment Reviews
Upload Approved Watchlist
Run Trade Reports
Manage Outstanding Exceptions
Prepare Open/Closed Report
Assist with marketing and sales projects as needed
Separate and distribute incoming mail
Answer incoming phone calls and take messages
Order office supplies for department
Coordinate the ordering of department holiday gifts
Maintain department internal contact lists
OTHER RESPONSIBILITIES
EDUCATION/CERTIFICATION/EXPERIENCE
Education:
Required: 2 year college degree - is this necessary
Preferred: 4 year college degree
Experience: let's discuss
Required: Minimum of one year of Trust/Bank operations or other relevant experience
Preferred: Trust or brokerage operations experience. Bank operations and accounting experience considered.
KNOWLEDGE/SKILLS/ABILITIES
WORK ENVIRONMENT
Working Conditions: Trust operations staff works in a general office setting and supports the entire Trust team and book of clients to maintain accurate client records in accordance with sound fiduciary practices and policies and procedures. Trust operations staff interacts with all staff as well as clients.
Equipment Operations: PC, scanner, printer, copier, remote deposit scanner
Special Note:
External and internal applicants, as well as position incumbents, must be able to perform the essential job functions as set forth above. Orange Bank & Trust Company is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military status or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.
Upon request, individuals with disabilities may be entitled to a reasonable accommodation. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the bank. Please inform the Human Resources Department if you need assistance completing any forms or to otherwise participate in the application process or, at the appropriate time, to perform the essential functions of the job.
This job description in no way states or implies that these are the only duties to be performed by an employee. Additional functions and requirements may be assigned by supervisors as deemed appropriate, based on the employee's knowledge, skill and ability as well as his/her mental and physical abilities.