Sign upLog in

Trust and Safety Specialist (GRC)

The Finders

AZ

Apply
JOB DETAILS
SKILLS
Analysis Skills, Business Skills, Communication Skills, Computer Hacking, Computer Security, Customer Support/Service, Customer/Client Research, Establish Priorities, Finance, Flexible Spending Accounts, Intellectual Property (IP), International Business, Internet Security, Know Your Customer (KYC), Malware, Mandarin Chinese Language, Multilingual, Phishing, Presentation/Verbal Skills, Problem Solving Skills, Risk Analysis, Risk Management, Security Attacks, Spanish Language, Team Player, Technical Leadership, Time Management, United States Citizen, Writing Skills
LOCATION
AZ
POSTED
14 days ago

Do you enjoy solving complex problems and finding patterns that other people may miss? Do you like being the “gatekeeper” and first line of defense against online fraud & abuse? If so, this Trust & Safety Specialist position may be a match for you!

 

TheTrust & Safety Specialist (GRC) reporting directly to the Finance Director, will be responsible for identifying and mitigating risks associated with company services by supporting customer verification processes – Know Your Customer (KYC), reviewing & responding to abuse reports, and assisting with compliance-related investigations. You will serve a vital role in safeguarding the business. You will work closely with the Global Compliance Team in many countries to support Trust & Safety, risk management and compliance for the global organization.

 

Why this Company & Position?
  • Global Company in business for 20+ years
  • Leading Tech Company serving over 18,000 global customers
  • Join a supportive team that fosters a “family-like” culture
  • Values Work/Life balance with generous Paid Time Off
  • Team-Building Events that build camaraderie
  • Competitive Salary Range: $70-88K + Annual bonus
  • Great Benefits Package: 100% Employer-Paid Medical, Dental, Vision, FSA
  • 401K with 100% Match on contributions
  • Location: Hybrid in Manassas, Virginia (2-3 days onsite)

 

Background Profile:
  • Bachelor’s Degree – Preferred
  • Compliance, Fraud, Cybersecurity Certifications – a Plus
  • 1 or more years of experience in IT, compliance operations, fraud prevention, abuse desk environment or equivalent
  • You are a Collaborative “Self-Starter” AND “Team-Player” with Excellent Verbal & Written Communication skills
  • Proven ability to work in a fast-paced, high-volume environment managing multiple requests & demanding stakeholders simultaneously
  • Ability to handle confidential or sensitive information with a high level of accountability, discretion & integrity
  • You bring Strong Analytical Skills AND “Business Acumen” to identify patterns, assess risk, evaluate customer information & make sound decisions if activity is authentic or fraudulent
  • Experience with security threats and online abuse including phishing, spam, malware & hacking
  • Ability to identify, prioritize & manage requests timely based on level of urgency
  • Bilingual in other languages i.e., Spanish or Mandarin – a Plus
  • Knowledge of intellectual property concepts – content & copyright ownership – a Plus
  • U.S. Citizenship (REQUIRED)
  • Notary Public or ability to obtain certification within 2 months post hire




To be IMMEDIATELY considered, APPLY today or send resume to cathy@the-finders.com

About the Company

T

The Finders