Trust Account Admin

GENERAL PURPOSE SUMMARY

Develops and maintains trust and other investment management relationships and administers complex trust and other fiduciary accounts by performing the following essential duties and responsibilities:

ESSENTIAL DUTIES AND RESPONSIBILITIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manages complex trust and other fiduciary accounts and ensures compliance with Trust Department policies, procedures, and all applicable regulations, statutes, and legal precedents.
• Acquires, expands and retains customer relationships by identifying banking opportunities, strategizing proactive business development activities, cultivating referral networks, and focusing on viable target markets.
• Reviews investment opportunities, calculates cash flow projections with regard to investment earnings, and formulates recommendations to rebalance investments based on criteria established for the account by the client and Trust Committee; manages account investments and their appropriateness in conjunction with Investment Officer by looking at composition and performance.
• Effects requests for distribution to beneficiaries as directed by the enabling document or Trust Committee.
• Regularly executes all the activities set forth in the bank's Business Development Program, including scheduling proactive meetings with customers, prospective customers and Centers of Influence (COIs), tracking and reporting calls and pipeline details, participating in bank-sponsored events designed to strengthen customer relationships and networks, and engaging in relevant community organizations and events.
• Represents the Trust Department in the community and maintains business relationships with customers, attorneys, and beneficiaries relating to the management of trust account. Prepares investment and business development presentations, and writes technical proposals for presentation to bank customers, potential clients, or governmental entities. Manages challenging customers and works to build ongoing relationships.
• Analyzes the needs of existing and potential customers considering account profitability and other related factors to market the appropriate trust products/services; recommends to the Trust Committee approval/declination of trust relationships.
• Assists in training Trust Support Staff and provides guidance as needed.
• Keeps informed about the Trust industry, state statute changes, standards, best practices, trends and regulatory changes to ensure compliance with all applicable trust laws, rules, regulations, and practices.
• May perform the function of Portfolio Manager with the assistance of the Investment Officer, calculating the maturity, duration, and performance of portfolios, comparing to established benchmarks, and presenting reports of portfolio performance upon request.
• Performs other work-related duties as assigned by supervisor.

COMPLIANCE EXPECTATIONS

• Stay updated on relevant laws and regulations and complete all compliance training on time.
• Knowledgeable of and comply with bank policies, procedures, laws, and regulations that apply to you and your job.
• Maintain customer confidence and protect the bank's operations by you and your delegates identifying and protecting confidential information.