Truancy Officer/ Front Office Manager

Bradford Academy

  • Southfield, Michigan
  • 2 days ago

    Highlights

    Much like a superintendent's office, Choice Schools provides invaluable assistance in various crucial areas, including instruction, professional development, curriculum, human resources, finance, compliance, communications, and enrollment. By being a part of the Choice Schools Scholar Model, Bradford Academy is a vibrant community of learning, comprised of multiple other outstanding scholar schools within the state.

    Numbers & Facts

    LocationSouthfield, Michigan

    Description

    About the role

    To run an efficient, welcoming school office that connects families, staff, and the community in supporting our students. This role manages main office operations, customer service, student enrollment, site-level financial procedures, and building-wide attendance compliance— including early truancy intervention, agency liaison work, and enforcement of the Code of Michigan Truancy and Attendance Law.

    What you'll do

    Office Services & Daily Operations

    Performs standard school office routines, including answering phones, answering the door,

    greeting students and families, caring for children, and being available for the needs of students,

    families, and staff during the school day.

    Performs secretarial and administrative support functions, including supporting the School

    Leader, making phone calls to families, ensuring the school is set up for success, ordering office

    supplies, and managing substitute teachers.

    Designs and implements office policies with approval by the School Leader.

    Manages office operations and office coverage during open hours to ensure every person in the

    school building is supported.

    Operates standard office equipment (computer, copier, fax machine, etc.) and

    maintains/replenishes office supply inventory.


    Customer Service & Enrollment

    Demonstrates positive customer service and community relations at all times with everyone in

    and out of the school building.

    Applies positive customer service to the role and is perceived as a collaborative team member

    by the staff.


    Maintaining Office & Attendance Records

    Maintains student records, enrollment counts, and student files as required by law and local

    policy; ensures accurate transfer and disposal of records according to retention schedules and

    policies.

    Maintains daily teacher attendance records and substitute teacher tracking.

    Gathers, reviews, and enters attendance data (electronically or manually) submitted by

    classroom teachers and building substitutes; logs tardy students and arrival times; identifies and

    corrects inconsistencies; ensures teacher compliance with attendance policy.

    Collects, reviews, and enters parent absence excuses (written and voicemails), daily Early

    Dismissal Sign-Out logs, and monthly suspension reports.

    Submits homework requests to teachers for students who will be absent for long, pre-scheduled

    periods of time.

    Prepares all required reports, provides requested attendance data to the District Compliance

    Officer, and represents the school during internal, external, and pupil accounting audits.


    Truancy Intervention & Legal Enforcement

    Identifies students with excessive tardies or unexcused absences; assesses attendance issues by

    contacting families to evaluate home circumstances and barriers.

    Collaborates with school staff, guidance counselors, health personnel, and Student Assistance

    Teams to develop interventions and individualized service plans to improve student attendance.

    Serves as the official liaison between assigned schools and external agencies, including social

    services, court services, law enforcement, and the Oakland County Prosecutor’s Office regarding

    student truancy.

    Prepares case information and documentation for formal hearings/court cases and represents

    the school division at court interagency staffing meetings and in the courtroom.


    Other

    Assumes other related duties assigned by the Office Manager, Principal, School Leader, or

    Choice Schools Associates, L.L.C.

    Qualifications

    Minimum Requirements:

    High school diploma or equivalent.

    2 years of successful clerical, secretarial, or administrative/bookkeeping experience.

    Demonstrated knowledge and understanding of Michigan attendance laws, truancy regulations,

    and community referral sources.

    Bookkeeping experience.

    Exemplary work habits verified by reference check.

    Computer skills in data processing, bookkeeping, spreadsheets, databases and research.

    Must be at least 18 years of age.

    Valid Michigan driver’s license.

    Desired Qualifications:

    Associates degree or above preferred.

    Experience in a school setting with school-age children.

    Knowledge of and skills working with students and families of all backgrounds.

    Excellent verbal and written expression.

    Ability to positively communicate with students, staff and parents.

    Reputation of self-control and sound interpersonal skills.

    Exemplary organizational skills.

    About Choice Schools Associates

    Bradford Academy is part of the Choice Schools Community. As a comprehensive education service provider, Choice Schools offers a student-centered approach to tailored school operations support. Much like a superintendent's office, Choice Schools provides invaluable assistance in various crucial areas, including instruction, professional development, curriculum, human resources, finance, compliance, communications, and enrollment. By being a part of the Choice Schools Scholar Model, Bradford Academy is a vibrant community of learning, comprised of multiple other outstanding scholar schools within the state. The Scholar Model will provide you with the support and collaboration of a large district while serving at a tight-knit community school in your area.

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