Treatment Coordinator

Join Our Team at ABQ Orthodontics!

Are you a people-loving, detail-oriented professional who enjoys creating great patient experiences? Our growing orthodontic practice is looking for an enthusiastic Orthodontic Treatment Coordinator-Bilingual to join our team!

About the Role

As our Treatment Coordinator, you will be the primary point of contact for new patients and play a crucial role in their journey toward achieving a confident smile. You’ll guide patients through their treatment options, explain financial plans, and ensure a smooth, supportive experience.  The goal is for the patient/parent to choose our office after their amazing experience with you as their treatment coordinator!

Responsibilities

• Welcome new patients and provide an exceptional, friendly experience
• Review treatment plans with patients and answer questions clearly and confidently
• Discuss financial arrangements, insurance benefits, and payment options
• Coordinate scheduling of initial and follow-up appointments
• Maintain accurate patient records and communicate effectively with the clinical team
• Support practice growth by following up with prospective patients

What We’re Looking For

• Strong communication and customer service skills
• Professional, positive, and compassionate personality
• Ability to explain treatment and financial details with confidence
• Organizational skills and attention to detail
• Experience in dentistry/orthodontics and/or sales is preferred, but we will train the right person
• Bilingual in Spanish is required

We Offer

• Competitive pay based on experience
• Monthly bonus (goal-oriented)
• Health benefits
• Paid time off and holidays
• 401(k) options
• Braces benefit
• Opportunities for professional development
• A supportive, upbeat team environment
• The reward of helping patients feel confident and cared for