Traveling Maintenance Supervisor for Charlotte, NC area

Traveling Maintenance Supervisor

Location - Charlotte, NC area

Summary
The Traveling Maintenance Supervisor supports maintenance operations across NHE-managed communities. This role assists with staffing, training, vendor coordination, and project execution while ensuring excellent customer service to residents and stakeholders. Frequent travel, including overnight stays, and occasional weekends/holidays are required.

I. ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide on-site support to maintenance teams, filling in at understaffed properties or assisting with special projects.
• Partner with the Director of Maintenance, leadership, and Area Management to maintain service standards across the portfolio.
• Identify, prioritize, and manage maintenance and capital projects; obtain bids and ensure budget compliance.
• Assist in staff development, training, and succession planning.
• Perform additional duties as assigned.

• Strong knowledge of maintenance disciplines: HVAC, plumbing, electrical, carpentry, roofing, and landscaping.
• Experience with budgeting, expense control, and contract bidding.
• Familiarity with Yardi Voyager and Microsoft Office (Word, Excel, Outlook).
• Excellent communication, organization, and leadership skills.
• Ability to multitask, prioritize, work independently, and maintain professionalism.
• Skilled in use of maintenance tools and equipment; strong customer service orientation.

• Extensive experience in multi-site property maintenance.
• EPA Type I & II certification and Certified Pool Operator (CPO).
• Valid driver's license and insurance.
• Knowledge of applicable housing laws and regulations.
• Experience in multifamily leasing, sales, or customer service preferred.

• High school diploma or equivalent required.
• Prior experience managing maintenance teams and demonstrating leadership preferred.

• Ability to read, write, and communicate effectively in English.
• Basic math skills and report writing capability.
• Ability to follow written and verbal instructions and exercise sound judgment.

• Regular standing, walking, bending, lifting (50+ lbs), climbing ladders, and working indoors/outdoors in varying conditions.
• Use of tools and equipment with exposure to moderate noise, weather, and safety risks (with proper precautions).
• Occasional after-hours or emergency service work required.

• Medical (HDHP & PPO), dental, vision
• HSA/FSA options
• Life, short-term & long-term disability insurance
• 401(k) plan
• Employee Assistance Program
• 12 paid holidays (including birthday)
• Up to 130 hours PTO