Traveling Client‑Site Staffing Operations Lead

Based in: GA, SC, NC, TN, or AL (airport access preferred) • Travel: 80–90% nationwide

Our mission

Stand up high‑performing on‑site workforces—fast—and keep them running smoothly. If you can implement, stabilize, and elevate operations while building strong client relationships, this role is for you.

Impact you’ll make

• Launch on‑site workforce programs from zero to steady‑state.
• Backfill and lead client sites during transitions, vacancies, or rapid change.
• Recruit, hire, onboard, and train employees to meet fluctuating client demand.
• Coach on‑site leaders and teams to improve consistency, quality, and productivity.
• Reinforce engagement and accountability across attendance and performance.
• Keep staffing levels aligned with demand; address pipeline and retention challenges early.
• Safeguard administrative accuracy across timekeeping, payroll, billing, reporting, and WFM.
• Serve as a trusted partner to client HR and operations leadership.
• Identify bottlenecks and implement pragmatic, measurable fixes.
• Resolve issues and escalations swiftly and professionally.
• Champion adherence to policies, procedures, standards, and client expectations.
• Communicate performance insights, risks, and recovery plans to IWS leadership.

What you’ll need to succeed

• 5+ years in workforce operations, staffing, recruiting, client service, employee management, or multi‑site leadership (preferred).
• Track record of independently running on‑site operations.
• Depth in recruiting, onboarding, employee relations, and performance management.
• Experience training and developing managers and teams.
• Demonstrated success launching new sites or programs (strongly preferred).
• Excellent stakeholder communication, organization, and problem solving.
• Ability to rapidly assess new environments and focus on highest‑value actions.
• Familiarity with HRIS, ATS, timekeeping, payroll, and workforce management platforms (preferred).
• Proficient in Microsoft Office, especially Excel.
• Bachelor’s degree or equivalent experience.
• Valid driver’s license; comfortable with extensive U.S. travel.

Where and how you’ll work

• Travel 80–90% across the country, including frequent overnight and extended on‑site stays.
• Live in Georgia, South Carolina, North Carolina, Tennessee, or Alabama; proximity to a major airport is ideal.
• Expect occasional early mornings, evenings, weekends, and short‑notice trips based on client needs.
• Remote work when not traveling or assigned to a client site.
• Success requires adaptability, self‑direction, and a hands‑on approach.

About Impact Workforce Solutions

Impact Workforce Solutions designs and delivers tailored human capital solutions that scale. For 20+ years, we’ve partnered with clients to elevate workforce performance and create opportunity for employees.

Compliance

Impact Workforce Solutions is proud to be an Equal Employment Opportunity Employer and participates in the E-Verify employment eligibility verification program.

Strengths we value

• Recruiting excellence
• Safety and EHS awareness
• Exceptional written and verbal communication
• Advanced Excel and MS Office skills
• Relationship building with client HR and operations leaders
• Performance analysis and gap closure
• New‑site implementation and stabilization
• Timekeeping, payroll, billing, reporting, and WFM support
• Training, coaching, and mentoring site leaders and teams

Tools of the trade

• Applicant Tracking Systems (ATS)
• Microsoft Office
• Recruiting and onboarding platforms
• Payroll systems