| Location | Cleveland, OH |
Overall Purpose
Ensure Quality services and support for all missions assigned to their site(s)
Provide leadership and guidance to personnel fulfilling missions
Support and maintain a positive and productive atmosphere at sites
Ensure all company and customer guidelines are being upheld
Reports to
Site Manager / Site Supervisor
Responsibilities
Client relationship & Business development
Establishing and maintaining relationships with customers and site personnel
Daily communications with various stakeholders at the site level
Operations
Set up and supervise missions
Staffing of missions
Training and validate inspectors
Coordinate changes in missions
Isolate, tag and verify nonconforming material
Conduct ongoing audits of effectiveness of work being performed
Perform visual, mechanical, and functional verifications to insure compliance to quality
standards and specifications.
Make independent judgments for subjective scenarios.
Work as an inspector when required
Demonstrates commitment to reduce the risk of workplace accidents
Must comply with local and company Health & Safety legislation, laws, and policies
Organization & management
Ensures all site personnel receive corporate communications
Partner with Human Resources for performance and attendance issue resolution
Act as a liaison between Site Manager and inspectors
Ensure all inspector time is entered, monitored and approved
Create and maintain a 5S working environment
Technical
Update daily system entries in company and customer portals
Create and maintain customer and company reports
Utilize company web portals to record required audits and documentation
Troubleshoot and problem solve with the supplier and customer for issues pertaining to
process flow, new criteria, spikes/spills
Create electronic work instructions and have the ability to navigate company and
customer websites and portals
Requirements
Knowledge, skills, abilities
Hard skills Values
Proficiency in English
Computer skills – Microsoft Office
(basic Microsoft Excel proficiency) and
Outlook
Proficient in the use of various gages
and measuring devices
Ability to lift / move 50 lbs.
Values & Attitudes
Global team spirit
Team player
Caring for people
Open-minded
Excellence
Reactive
Resilient to pressure
Rigorous
Customer focus
Client oriented
Reliable & trustworthy
Flexible
Initiative
Autonomous
Innovative
Daring