| Location | Newburyport, MA |
| Salary | $20–$25 |
Essential Duties and Responsibilities:
1. Answer phones and take patient calls and provide professional, accurate, satisfactory answers to their questions and concerns
2. Guide patients through troubleshooting for telehealth appointments
3. Call insurances for prior authorization and copay information
4. Assist providers in administrative tasks
5. Answer general questions about the practice and services provided
6. Answer internal communication questions
7. Coordinate care between patient and providers
8. Schedule patient appointment
9. Call in prescriptions to the pharmacy as needed and work on meds prior authorizations