Travel Customer Representative

Key Responsibilities Respond to client inquiries regarding travel destinations, accommodations, transportation, and activities Deliver professional customer service through phone, email, and online platforms Research, prepare, and present travel options that align with client preferences Assist with reservations, booking confirmations, and itinerary management Maintain accurate records and follow up with clients to ensure satisfaction Stay informed about industry updates, promotions, and supplier resources Collaborate with team members to ensure seamless client experiences Qualifications Prior experience in customer service, travel, or hospitality preferred Excellent verbal and written communication skills Ability to multitask and manage multiple client needs simultaneously Comfortable working in a fully remote setting with minimal supervision Strong problem-solving and follow-up skills Proficiency with email, online forms, and booking tools Must be 18+ with a reliable computer and internet connection Passion for travel and helping others plan memorable experiences What We Offer Flexible, remote work schedule Training and ongoing professional development A supportive and positive team culture Access to exclusive travel industry tools and resources Opportunities for incentive-based earnings and travel perks Work Environment This is a remote position offering flexibility, growth opportunities, and the chance to work in a dynamic, rewarding travel agency environment. $40,000 - $65,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.