| Location | Greenville, South Carolina (Remote) |
We are seeking a detail-oriented and service-driven Travel Coordinator to support clients with planning, organizing, and managing travel arrangements from start to finish. This fully remote role is ideal for someone who enjoys creating smooth, memorable travel experiences and can balance customer support, coordination, and administrative accuracy.
As a Travel Coordinator, you will help clients navigate travel options, build customized itineraries, manage bookings, and ensure every detail is handled with care. You will play an important role in delivering a high-quality client experience while supporting efficient travel operations.
Coordinate travel arrangements for clients, including transportation, accommodations, tours, and related travel services
Communicate with clients to understand travel preferences, budgets, timelines, and special requests
Research destinations, travel options, and supplier offerings to recommend suitable solutions
Prepare and manage travel itineraries, confirmations, and supporting travel documentation
Update booking records, client information, and travel details accurately in internal systems
Monitor reservations and follow up on schedule changes, cancellations, or service updates
Provide timely and professional support to clients before, during, and after travel
Resolve travel-related issues by working with vendors, partners, and clients to identify effective solutions
Ensure all travel arrangements align with company standards, client expectations, and applicable policies
Support administrative tasks related to travel coordination, reporting, and recordkeeping
Maintain strong working relationships with travel suppliers and service providers
Stay informed on destination information, travel trends, and service offerings to improve client recommendations
Experience in travel coordination, customer service, hospitality, administrative support, or a related field
Strong organizational skills with the ability to manage multiple bookings and deadlines
Excellent written and verbal communication skills
Ability to work independently in a fully remote environment
Strong attention to detail and commitment to accuracy
Comfortable using digital tools, booking platforms, email, and online collaboration systems
Problem-solving skills with the ability to respond calmly and professionally to changes or issues
Customer-focused approach with the ability to build trust and provide a positive client experience
Time management skills and the ability to prioritize effectively
Reliable internet connection and a suitable remote work setup
Experience working in the travel industry or with itinerary planning
Familiarity with travel booking systems, CRM platforms, or reservation tools
Knowledge of domestic and international travel requirements
Experience supporting clients in a remote or virtual setting
Passion for travel and destination research
Fully remote role based in the United States
Collaborative and supportive team environment
Opportunity to contribute to memorable travel experiences for a diverse client base
Ongoing exposure to travel planning, coordination, and client service development
Clients receive accurate, well-organized, and personalized travel arrangements
Bookings and records are maintained with a high level of detail and consistency
Travel issues are resolved efficiently with clear communication and professionalism
Client satisfaction is supported through responsive service and thoughtful coordination
Internal processes are followed consistently, helping the team operate smoothly and effectively