Traveling Area Manager Multi-Location Support Hero
Location: Based in New Jersey, traveling between 405 Washington St Hoboken NJ, 22 Riverwalk Pl West New York NJ, and 104 Franklin Ave Ridgewood NJ.
Status: Full-Time | Must have reliable transportation
About the Role:
We're looking for a hands-on, high-energy Traveling Area Manager to float between our three scoop shops, jumping in wherever help is needed. Whether it's stepping behind the counter during a rush, coaching a shift lead, or supporting a grand opening or local event, you'll be a key part of keeping our shops running smoothly and our team feeling supported.
What You'll Do:
- Travel between 3 store locations on a rotating or as-needed basis
- Support store managers with daily operations, staffing, and training
- Fill in for leadership gaps (vacations, call-outs, transitions)
- Identify operational inefficiencies and help implement improvements
- Help onboard and train new staff, including instilling Ben & Jerry's brand values
- Ensure each shop delivers consistent, euphoric guest experiences
- Monitor store performance and provide feedback to GMs and upper leadership
- Represent the brand at community events or in-store promotions as needed
What We're Looking For:
- 2+ years of experience in food service or retail management (multi-unit experience a plus!)
- A flexible, roll-up-your-sleeves attitude you're not afraid to scoop ice cream, scrub counters, or lead a team meeting
- Excellent people skills and team leadership experience
- Strong problem-solving and time management abilities
- Reliable transportation and a valid driver's license
- Willingness to work evenings, weekends, and peak seasonal hours
Why Ben & Jerry's?
We're more than just ice cream we're about joy, justice, and building a better community. As a Traveling Area Manager, you'll play a huge part in creating that magic across every shop you touch.