Highlights
Serve as a primary point of contact for traveler inquiries related to travel bookings, approvals, and policy requirements. •Assist travelers in identifying compliant and cost-effective travel options.
Numbers & Facts
| Location | Norcross, GA |
| Job Type | Contractor |
| Salary | $30–$33 Per Hour |
| Year Founded | 2003 |
| Website | https://dgntechnologies.com/ |
Description
•Review travel requests and approvals for compliance with company travel policies.
•Evaluate and process travel exceptions, ensuring consistent policy application and appropriate documentation.
•Support and manage travel approval workflows within Concur.
•Serve as a primary point of contact for traveler inquiries related to travel bookings, approvals, and policy requirements.
•Assist travelers in identifying compliant and cost-effective travel options.
•Monitor travel requests to ensure timely review, approval, and resolution.
•Communicate travel policy requirements clearly and professionally to employees and managers.
•Escalate unusual or high-risk travel situations as appropriate.
•Partner with the travel management company and internal stakeholders to resolve travel-related issues.
•Maintain accurate travel records and supporting documentation.
•Identify opportunities to improve operational efficiency within travel processes and workflows.
Job Responsibilities
•Review travel requests and approvals for compliance with company travel policies.
•Evaluate and process travel exceptions, ensuring consistent policy application and appropriate documentation.
•Support and manage travel approval workflows within Concur.
•Serve as a primary point of contact for traveler inquiries related to travel bookings, approvals, and policy requirements.
•Assist travelers in identifying compliant and cost-effective travel options.
•Monitor travel requests to ensure timely review, approval, and resolution.
•Communicate travel policy requirements clearly and professionally to employees and managers.
•Escalate unusual or high-risk travel situations as appropriate.
•Partner with the travel management company and internal stakeholders to resolve travel-related issues.
•Maintain accurate travel records and supporting documentation.
•Identify opportunities to improve operational efficiency within travel processes and workflows.
Qualifications
3+ years of corporate travel coordination, travel operations, travel management company (TMC), or travel agency experience.
•Experience supporting domestic and international business travel.
•Experience applying and enforcing corporate travel policies.
•Hands-on experience with Concur Travel and travel approval workflows.
•Strong understanding of airline routing, fare structures, hotel markets, and travel booking practices.
•Excellent customer service, communication, and problem-solving skills.
•Strong attention to detail and ability to manage multiple priorities simultaneously.
•Ability to work independently and exercise sound judgment when evaluating travel requests and exceptions.
Benefits
Paid Sick Days, 401K, Medical, Dental, Vision
About Company
Since 2003, DGN Technologies has been a trusted staffing partner, delivering top-tier talent across technology and non-technology roles. Headquartered in the USA with a global presence, we provide skilled professionals on a contract, contract-to-hire, and full-time basis.
