| Location | Chambersburg, PA |
Core Values: Service, Integrity, Compassion
Demonstrates service excellence and patient and family centered care by showing respect, honesty, fairness and a positive attitude toward all customers.
Maintains confidentiality.
Demonstrates dependability, to include attendance and punctuality.
Is accountable - takes initiative and ownership of issues.
Displays a professional demeanor. Represents hospital in a positive way. Has a compassionate working relationship with patients and families.
Assumes personal responsibility for 2-way communication. Communicates and listens effectively with patients, families, coworkers, other departments, physicians/providers and community.
Supports coworkers, initiatives and a patient and family centered philosophy; pitches in; does own part and helps others.
Works to continuously improve work environment/processes (Performance Improvement). Demonstrates a patient and family centered focus when considering/developing improvement solutions.
Represents willingness/enthusiasm to create, embrace and facilitate change.
Develops self and others; supports a learning environment; leads by example. Encourages patients and families to give feedback and suggestions for improvement.
Develops working relationships critical to the organization including patients, families, coworkers, other departments, physicians/providers and community.
Encourages others by providing recognition and support.
Technical Excellence
Thinks critically; utilizes sound judgment; promptly reports potential risks.
Maintains state of art knowledge of area of specialty, healthcare trends and practice, and populations served.
Maintains a level of computer literacy appropriate to their role.
Meets and maintains current all unit specific and organizational skills/competencies, certifications/licensures, as required.
Completes hospital-required reviews, e.g. HIPAA, safety, health screening,
care concerns, and others as assigned.
Job Class Specifics
Does not tolerate those who create, foster, or condone an intimidating, hostile, offensive or abrasive work environment.
Shows respect for patients by knocking on door before entering room, and making proper inquiries before going behind drawn curtains in patient rooms.
Utilizes appropriate, mechanical means or equipment to position, lift, transfer, or transport patients in a manner that minimizes the risk of personal and patient injury and that fosters proper body mechanics and procedures.
Assists in other related functions as assigned.
Safely transports patients to and from treatment areas, ensures that each patient is properly attired to ensure personal dignity and respect during transport.
Ensures that all procedures with regards to signing patients on and off the nursing unit or within the department are in compliance.
Responds to inquiries, phone calls,etc., in a professional and positive manner that enhances the image of the department and its staff.
Refers all patient inquiries regarding their care or their status to the appropriate professional in a manner that conveys positive recognition and enhancement of the departments chain of command.
Assists with patient lifts and transfers when indicated.
Observes patient's condition during transport and reports changes in patient's condition to clinical personnel.
Assists in orientation of new personnel serving as a "buddy" to new transporters.
Responds appropriately to emergency situations.
Performs external cardiac compressions to patients during ERT activities if required.
Follows hospital patient safety standards.
Has knowledge of dispatcher function and is able to temporarily fill that job function.
Transports medications within the hospital as requested and needed according to Hospital policy.
General Requirements
The following requirements are expected of all employees:
Core Values: Integrity, Compassion, Excellence, Service
Annual Health Screening with Infection Control and Blood Borne Pathogens Education
Safety Awareness: Hospital Fire, Safety, and Disaster procedures
Confidentiality: Maintains employee and patient confidentiality.
Attendance: Regular attendance is an essential function of the position
Leadership Standards:
Character: Attitude, Integrity, Role Modeling
Job Performance: Results orientation, Customer focus, Decision making, Awareness
Interpersonal Skills: Communication, Relationship-building, Team player, Celebration
Innovation: Breakthrough Thinking, Knowledge-Building/Sharing, Coaching/Empowering, System Vision & Management
Physical and Mental Requirements: Classified as heavy work by the Dictionary of Occupational Titles. May exert 50 to 100 pounds of force occasionally, and/or 20 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly in order ro move objects.
Mental Requirements: Must possess good general mental health; ability to work under pressure; ability to communicate effectively in both written and verbal form. Must establish priorities among essential functions of the job and coordinate these functions with others; ability to speak, read and write the English language. Ability to read and comprehend medical terminology preferred.
Working Environment: Work is performed in a clean, well-ventilated indoor area. Possible exposure to patients with infectious diseases or to bodily fluids which may contain infectious agents.
Reporting Structure: Reports to Administrative Director of Rehabilitation and Transport. In his/her absence reports to Chief Operating Officer.
Disclaimer: These essential job functions are requirements of the position which must be performed either with or without reasonable accommodation. The essential job function list is intended to be a guide rather than a limitation. The Chambersburg Hospital possesses the right to add new responsibilities to the list as business demands dictate. Some of the essential job functions may exclude individuals who pose a direct threat/significant risk to the health and safety of themselves or others.
By identifying essential job functions, we are in no way stating or implying that these required tasks are the only activities that are to be performed by the employee occupying this position. In addition, employees will also be expected to follow any other job-related instructions and to perform any other job-related duties that are included in the job description. The preceding requirements represent only the minimum acceptable levels of knowledge, skills, and/or abilities that a job incumbent must possess; in order to perform the job successfully, the incumbent will possess additional aptitudes so as to perform the other duties that the job description entails.