Transportation Service Center Manager - PCN 6563

HUMBLE INDEPENDENT SCHOOL DISTRICT Job Description Transportation Service Center Manager Page 1 of 4

Primary Purpose: The Transportation Service Center Manager is responsible for assisting the Director of Transportation with the planning, organizing, directing, and managing the assigned station's transportation service center, dispatch, and vehicle maintenance operation in addition to assisting each student through safe and efficient transportation in order to take full advantage of the complete range of curriculum and extracurricular activities provided by the District. Qualifications: Education/Certification: Bachelor's degree in Transportation Management, Business Administration, Public Administration, Education, or closely related field from an accredited college or university recognized by the US Department of Education. o Degree may be substituted for an equivalent combination of applicable education, training, and experience as approved by HR. Texas Association for Pupil Transportation Certification, preferred. Meet all TEA qualifications for school bus drivers and maintain proper Texas bus driving certification and endorsements. Special Knowledge/Skills: Knowledge of the geography of Northeast Harris County and Humble ISD schools and streets/roads in particular specific to the station assigned Advanced knowledge of school bus routing and best practices Advanced knowledge of student transportation procedures, guidelines, and goals Knowledge of Texas motor vehicle laws, the American Disabilities Act, and Texas Education Agency regulations applicable to a public school transit system Knowledge of Federal, State and local laws, regulations, policies and best practices in areas of public sector pupil transportation to include energy management and vehicle repair and maintenance Knowledge of public sector purchasing and procurement procedures Demonstrated leadership and vision in managing complex station Skill in performing driver and route audits to manage hours and minimize overtime Skill in navigating online mapping and GPS applications Skill in comprehending and evaluating facts and problems associated with student transit situations; exercising sound judgment; and taking decisive and timely action in accordance with standard operating procedures. Skill in conducting investigations and preparing written documentation in response to accidents, inquiries and complaints from groups such as parents, district officials and administrators, union representatives, and the general public Skill in managing staff, team building, operations, projects, and budgets on a large scale Skill in gathering/organizing/analyzing/interpreting data, utilizing various statistical techniques, applying concepts to assist in formulating conclusions and developing recommendations and solutions Skill in English grammar, spelling, punctuation and proofreading Reports to: Director of Transportation School/Department: Transportation Pay Grade: Administrative Management/AM4 Wage/hour status: Exempt Work Days: 226 Created/revised: May 2024 HUMBLE INDEPENDENT SCHOOL DISTRICT Job Description Transportation Service Center Manager Page 2 of 4

Skill in presenting information in a variety of formats Skill in operating MS Office (Word, Excel) and related transportation database management systems such as Transfinder Ability to manage multiple complex tasks simultaneously, prioritize effectively, and independently to meet deadlines Ability to process a high volume of customers Ability to comprehend complex systems and technical information Ability to manage multiple complex tasks simultaneously and independently to meet deadlines while exercising good judgment even under high pressure situations Ability to perform duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness, and work with minimum supervision Ability to maintain professional behavior, appearance, and work ethic to represent the school district in a positive manner at all times Ability to communicate effectively, both verbally and written, utilizing tact and diplomacy. Ability to maintain effective working relationships with District staff, outside organizations, elected officials, and the general public. Experience: Minimum three years of administrative supervisory/leadership experience in pupil transportation management, vehicle maintenance, and employee relations including one year involved in a large vehicle fleet operation preferably in a public school setting Major Responsibilities and Duties: Planning, Operation and Special Projects

1. Assist Director in executing the daily administration/operations of the assigned District's transportation station to include prioritizing and ensuring transit route and service commitments to and from school, between school, and extra curricular transport activities are met.
2. Oversee the daily assignment of bus routes and ensure adequate route coverage for the assigned service center as well as to ensure each route is operated safely, timely and efficiently.
3. Provide operational, administrative, and statutory interpretation assistance to the Director, and procedural advice to supervisory staff, District officials and administrators, union representatives, and general public.
4. Receive, research and resolve, in conjunction with junior managers, the department's personnel administration relative to hiring, termination, performance evaluations, complaints/grievances, misconduct allegations and employee training.
5. Conduct or attend meetings associated with transportation personnel or operational/maintenance issues.
6. Perform and monitor on-site accident investigations to obtain necessary information to prepare and file reports required by District and pertinent outside agencies.
7. Interpret, formulate and implement department policies and standard operating directives as approved and directed by the Director of Transportation.
8. Respond to inquiries/complaints received from general public regarding personnel, operational and student management issues.
9. Assist Director in developing and managing implementation/administration of the department's budget ensuring that programs are cost effective and resources are managed prudently. Routes and Schedule
10. Prepare and update bus routes and schedules for all schools in district and develop plan to meet future transportation needs.
11. Coordinate transportation for extracurricular activities and special programs.
12. Respond to after-hours emergency calls as needed. Operate bus and deliver buses to drivers when breakdowns occur.
13. Notify bus drivers, schools, and public of any changes in bus routes and schedules. HUMBLE INDEPENDENT SCHOOL DISTRICT Job Description Transportation Service Center Manager Page 3 of 4

Vehicle Maintenance and Repair

1. Direct repair of all district-owned vehicles and oversee plans for preventive maintenance.

2. Process vehicle repair requests and prioritize work orders. Contract for services that can not be performed in shop as approved by the Director of Transportation.

3. Monitor fuel deliveries and distribution. Budget and Inventory

4. Compile budgets and cost estimates based on documented program needs.

5. Administer transportation budget with approval by the Director of Transportation and ensure that programs are cost-effective and that funds are managed wisely.

6. Initiate purchases and bids in accordance with budgetary limitations and district policies.

7. Maintain current inventory of supplies and parts to avoid ordering delays.

8. Approve and forward invoices for transportation to the Accounting Department.

9. Recommend disposal of obsolete or worn out vehicles and equipment. Recommend to Director of Transportation purchase of vehicles as necessary. Student Management

10. Review student behavior reports and conduct conferences with parents, students, and drivers on disciplinary issues.

11. Enforce student discipline and suspension of riding privileges for any student who violates rules and regulations. Personnel Management

12. Assign bus drivers and aides to routes and find substitutes as needed while also minimizing overtime.

13. Recruit, train, supervise and evaluate all assigned transportation personnel and make sound recommendations about placement, assignment, retention, discipline, and dismissal with review and approval by the Director of Transportation and the Human Resources Department.

14. Prepare, process, and maintain all documents required to verify safety certification and alcohol and drug testing of bus drivers.

15. Prepare, review, and revise transportation department job descriptions with review and approval by the Director of Transportation and the Human Resources Department.

16. Evaluate employee job performance to ensure effectiveness. Safety

17. Advise administration about inclement weather conditions that may result in the closing of schools or road hazards.

18. Help with gathering information in investigations of school bus accidents and student safety violations which includes but not limited to managing investigations of school bus accidents and the processing of safety reports.

19. Help organize and conduct training programs to promote a safe work environment.

20. Ensure that transportation equipment is in excellent operating condition.

21. Maintain safety standards that conform to state, federal and insurance regulations.

22. Perform disaster duty as needed (hurricanes, earthquakes, blizzards, etc.) Policy, Reports, and Laws

23. Implement federal and state law, State Board of Education rule, and board policy in transportation area.

24. Compile, maintain, file, and present all physical and computerized reports, records, and other documents, required in transportation area.

25. Implement district's student discipline policies and communicate to students expected behavior when using district transportation. HUMBLE INDEPENDENT SCHOOL DISTRICT Job Description Transportation Service Center Manager Page 4 of 4

26. Enforce safety standards and conform to state, federal, and insurance regulations and develop a program of preventive safety.

27. Develop training options and improvement plans to ensure exemplary operation of transportation department.

28. Comply with applicable personnel policies.

29. Prepare data necessary to process transportation payroll. Other

30. Maintain confidentiality of privileged and sensitive information when received and distributed to appropriate designees as directed by the Director of Transportation.

31. Demonstrates effective interpersonal skills through communications with parents, community, staff and school board and maintain a positive and professional tone in all communications (emails, written and verbally).

32. Participates as a member of the District Emergency Response Team and participates in development of the district's disaster plan to be prepared to take an active role in responding to emergencies as needed

33. Actively participates in professional organizations; takes the initiative to provide leadership in addressing the challenges facing the profession.

34. Attend meetings and professional development as required or to enhance knowledge, skills, and abilities and remain current on new and emerging technologies.

35. Attend training on various software/hardware that is being supported by Humble ISD and maintain a working knowledge of the same.

36. Responds to after-hours emergencies as needed.

37. Performs such other duties as may be assigned. Supervisory Responsibilities:

38. Supervises and evaluates performance of professional and support staff assigned. Working Conditions: Mental Demands/Physical Demands/Environmental Factors: Maintain emotional control under stress Frequent interruptions Occasional travel outside of school boundaries along with district wide travel Deadline driven workloads Prolonged use of equipment and computers; Repetitive hand motions Frequent contact with parents, community, and/or other district/campus employees Work indoors and outdoors to conduct on-site inspections of facilities Possible exposure to chemicals Frequent walking, standing, climbing, stooping, bending, kneeling, reaching, heavy lifting, and carrying with lifting up to 25 lbs. Prolonged and irregular work hours - flexibility with schedule preferred to include AM/PM/Weekend shifts and special projects to meet transportation operational needs Work location assigned requires physical presence in office Daily attendance and punctuality are essential functions of the job The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. Approved by Date Reviewed by Date