About the role
We are seeking a Transportation Planner to support and optimize last-mile delivery operations, ensuring efficiency and cost-effectiveness. Reporting to the Planning Manager, this role is responsible for developing delivery plans, monitoring key performance indicators (KPIs), and collaborating cross-functionally to drive operational excellence.
The ideal candidate will have a strong background in logistics planning, with a keen ability to analyze data, solve problems, and enhance last-mile delivery strategies. This is a hybrid role, requiring a minimum of three days per week on-site in the warehouse, or more based on business needs.
What you'll do
Logistics Planning & Execution:
- Develop and implement last-mile delivery plans that optimize routes, reduce costs, and improve on-time performance.
- Ensure efficient allocation of delivery resources to meet service-level expectations.
Performance Monitoring & Analytics:
- Track and analyze On-Time Delivery (OTD) and Cost Per Box (CPB) to identify trends and areas for improvement.
- Leverage data-driven insights to recommend operational enhancements.
Cross-Functional Collaboration:
- Work closely with transportation coordinators, facility operations managers, driver services, driver partners, and delivery service providers to enhance last-mile operations.
- Coordinate with internal teams to ensure smooth execution of delivery plans and resolve logistical challenges.
Problem-Solving & Continuous Improvement:
- Proactively identify and address delivery inefficiencies, delays, and issues to improve overall performance.
- Research and implement best practices to drive continuous improvement in last-mile logistics.
Reporting & Documentation:
- Prepare regular performance reports with detailed analysis of OTD, CPB, and other logistics metrics.
- Maintain up-to-date standard operating procedures (SOPs) related to transportation planning.
Key Performance Indicators (KPIs):
- On-Time Delivery (OTD): Achieve and maintain high levels of on-time delivery performance.
- Cost Per Box (CPB): Optimize delivery costs to ensure competitive cost per box metrics.
Qualifications
Education & Experience:
- Associate’s or Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
- 3-5 years of experience in logistics planning, with a strong focus on last-mile delivery.
Technical & Analytical Skills:
- Proficiency in logistics software and route optimization tools.
- Strong knowledge of Google Workspace (Docs, Sheets, Slides, etc.) and Slack.
- Ability to analyze large data sets, identify trends, and make data-driven decisions with an interest in utilizing AI to optimize workflows.
Soft Skills:
- Strong problem-solving skills with a proactive approach to challenges.
- Excellent communication and collaboration skills across multiple teams.
- Ability to work in a fast-paced environment and manage multiple priorities.
Travel:
Travel (1 week) is possible up to once per quarter outside of the local market.
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