Transportation Operations Specialist

General Definition of Work

The transportation operations specialist, under general supervision, provides financial and business process support to the transportation department. Position is solution-driven and customer-focused, monitoring workflow processes and organizing data and documentation. Employee performs professional level work to carry out the Board of Education policies and procedures under the director of the executive director of transportation.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Salary/Status

Pay Grade 07/Full-time, 12 months

Reports To

Executive Director of Transportation or designee

Place of Work

The normal place of work is on the premises used by Charlotte-Mecklenburg Schools. Charlotte- Mecklenburg Schools reserves the right to require you to work at such other place(s) as it may reasonably require from time to time.

Essential Functions

• Adhere to all state, federal, and local laws, policies, and procedures
• Coordinate, administer, and monitor transportation contracts, contract amendments and agreements; pre-qualify vendors/contractors
• Implement department purchasing and financial processes
• Obtain, track, and maintain all required contractor documentation, permits, credentials, and insurance certificates
• Initiate, receive, and review quotes, bids, and contract awards; place related orders and confirm related receipts
• Reconcile invoices and vendor statements; ensure proper payment to vendor
• Develop and monitor department performance and trend reporting
• Collaborate to coordinate training on student discipline and control on school buses
• Collaborate to ensure qualified driver candidates are properly endorsed and ready for transportation job and area assignment
• Collaborate with human resources and finance to maintain an accurate position control allotments for the transportation department
• Assist in the investigation and resolution of reported unsafe driving, bus stops and/or unsafe movements by bus drivers to include speeding, unsafe conditions, and improper use of bus equipment
• Research, recommend and implement approved technology; provide required training and ongoing maintenance for product and/or process
• Work with vendors/contracted services to provide logistical support for students and maintain a database with current information
• Work directly with McKinney-Vento (MCV) liaisons to communicate processes, bus information and technical support
• Coordinate route and stop change notifications with all stakeholders including, but not limited to, families, schools, management, and bus drivers to ensure successful implementation
• Prepare and maintain required reports and records including, but not limited to, route sheets, and route/stop change documentation, while ensuring privacy confidentiality statutes compliance
• Document and provide relevant statistics and related information regarding students' transportation services provided
• Complete local, state, or federal surveys and reports accurately and promptly
• Facilitate meetings/training and attend other related meetings as required
• Perform related work as assigned or required

Knowledge, Skills, Abilities

• Knowledge and understanding of the principles, practices, and procedures of public school system transportation
• Knowledge of federal, state, and local regulatory requirements applicable to school system transportation
• Knowledge of county and school board policies, procedures, and standards related to transportation
• Knowledge of contract administration and purchasing procedures
• Knowledge of TIMS routing software including assigning students and create bus runs and routes
• Ability to maintain professional and emotional control under stress
• Ability to reflect appropriate response to situations, while maintaining a professional and personal demeanor
• Ability to learn and use specialized tools, equipment or software related to business needs
• Ability to implement local, state, and federal rules, guidelines, and procedures into daily business operations
• Ability to communicate effectively
• Ability to reason, make judgments, and maintain effective working relationships
• Ability to employ positive communication skills in all settings/mediums
• Ability to problem-solve utilizing sound judgment
• Ability to maintain confidentiality regarding school system business
• Ability to develop related charts, graphs, reports, and records
• Ability to take initiative, work independently, and exercise sound judgment
• Ability to conceptualize, initiate, monitor, and evaluate new and/or current programs
• Demonstrated ability to work effectively in a deadline-driven, rapidly changing team environment

Education and Experience

• High school diploma or equivalent required
• Associate's degree in finance or business preferred
• At least three years of related experience in transportation, safety, or accident investigations required
• Experience as a safety program trainer or transportation manager in a school district preferred
• Equivalent combination of education and experience

Special Requirements

• Possess and maintain a valid driver's license or ability to provide own transportation
• Travel to school district buildings and professional meetings
• Valid CDL with current endorsements to drive a school bus or the ability to obtain