Transportation Operations & Business Development Manager

About zTrip

zTrip is the largest taxi transportation company in North America, operating in 38 cities. We lead the evolution of modern ground transportation by delivering safe, reliable, and efficient services while expanding strategic partnerships and growing market share. Join our dynamic team and be part of the transportation revolution.

Position Overview

We are seeking a highly motivated Operations & Business Development Manager to support the Omaha, NE market. This role blends hands-on operational leadership with a strong focus on business growth, vendor partnerships, and revenue-driving initiatives. The ideal candidate will ensure daily operational excellence while identifying opportunities to expand services, improve profitability, and strengthen external relationships.

Key Responsibilities

Operations Leadership

• Oversee fleet operations including maintenance, scheduling, dispatch, and asset utilization
• Implement, monitor, and continuously improve operational policies and procedures
• Ensure compliance with all local, state, and federal transportation regulations
• Coordinate daily with the in-house shop to prioritize repairs and manage outside repair vendors
• Perform daily key audits and account for all vehicles on the lot
• Manage vehicle onboarding and removal processes
• Partner with the Safety team to ensure all driver, vehicle, and D&A files meet regulatory and contract requirements
• Manage, mentor, and develop staff to foster performance, accountability, and collaboration
• Handle customer inquiries and resolve escalations promptly and professionally

Business Development & Growth

• Identify and support new business opportunities including corporate, municipal, and strategic partnership accounts
• Collaborate with leadership to develop and execute growth strategies that drive revenue expansion
• Analyze operational and financial performance to uncover efficiency and profitability opportunities
• Build and maintain strong relationships with vendors, partners, and stakeholders
• Support pricing strategies, fleet optimization, and service enhancements
• Work cross-functionally with Sales, Finance, and Corporate Operations to align execution with business goals

Qualifications

• Proven experience in transportation operations, fleet management, or related leadership roles
• Demonstrated ability to balance operational excellence with business growth initiatives
• Strong leadership, organizational, and decision-making skills
• Excellent communication and relationship-building abilities
• Data-driven mindset with experience using performance metrics
• Proficiency with transportation management systems and operational tools
• Strong knowledge of transportation regulations and compliance requirements

What We Offer

• Competitive salary and comprehensive benefits package
• 401(k) retirement plan
• Health, dental, and vision insurance
• Paid time off (PTO)
• Professional development and advancement opportunities within a growing national organization