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Transportation Assistant
Department of Veterans Affairs Veterans Health Administration Veterans Health Administration - Richard L. Roudebush VAMC Indianapolis IN Apply Print Share Save
Summary
This job is open to
Duties
Requirements
How you will be evaluated
Required documents
How to apply
Summary The incumbent serves as a Transportation Assistant - Transportation Coordinator acts as primary contact to Veterans for transportation needs. The incumbent works with the Veteran Transportation Service VTS Supervisory Mobility Manager for transportation workload forecasting scheduling design procedure development and quality improvement implementation modification of processes evaluation and ongoing operational flow of the Veteran Transportation Services program.
Learn more about this agency
Summary The incumbent serves as a Transportation Assistant - Transportation Coordinator acts as primary contact to Veterans for transportation needs. The incumbent works with the Veteran Transportation Service VTS Supervisory Mobility Manager for transportation workload forecasting scheduling design procedure development and quality improvement implementation modification of processes evaluation and ongoing operational flow of the Veteran Transportation Services program.
Learn more about this agency
Overview Help Accepting applications Location 1 vacancy in the following location
Indianapolis IN
No matching locations found.
Work site options Telework eligible No Remote job No Relocation expenses reimbursed
No
Salary
45832 - 59581 per year
Pay scale & grade GS 6 Promotion potential None
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required 25 or less - You may be expected to travel for this position. Appointment type Permanent Occupations and job series
2102 Transportation Clerk And Assistant
Supervisory status No Federal service type This job is in the Competitive Service Represented by a union No Drug test No Security clearance Not Required Position sensitivity and risk Non-sensitive NS Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type Credentialing Suitability Fitness Financial disclosure required No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number CBSR-13088698-27-RBW Control number 889920600 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement.
Career transition CTAP ICTAP RPL Federal employees whose job agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency CURRENT PERMANENT Richard L. Roudebush VA Medical Center and subsidiary CBOCs employees Current Permanent employees of the administration VHA Employees and Career Transition Assistance Plan CTAP ICTAP eligible displaced VA competitive service employees. Videos
Duties Help MAJOR DUTIES Scheduling Data Collection & Tracking Support Performs work involving consult management appointment scheduling and admissions scheduling. Daily responsibilities include collecting compiling and tracking data and statistical information in support of Veteran Transportation Service VTS. Performs a basic analysis of the data and generates a variety of reports. Incumbent will evaluate documents e.g. sampling plans permit applications and other data collection forms. Aggregates in-coming data from a variety of sources. Reviews documents reports andor applications for omissions and inconsistencies and ensures data entry is complete and accurate. Enters pertinent information into an automated tracking system. Receives DSS extracts to verify that the workload being captured in DSS is correct. Maintains automated system of program-specific data to track items such as service project milestones progress reports program trends performance measures compliance strategies etc. Interacts with various other transportation services such as Emergency Medical Service EMS Volunteer Transportation Network VTN Disabled American Veterans DAV Veterans of Foreign Wars VFW etc. and other transportation providers.
Performance Measures Support Coordinates service practices that decrease waits and delays for patients in all specialty areas. Plans consult processing flow to ensure veterans receive consultation services in a timely manner. Utilizes the Veterans Health Information System & Technological Architecture VISTA Computerized Patient Record Systems CPRS or SharePoint ConsultRequest Tracking System in processing internal consultations. Administers quality monitors to be utilized in the internal consultation process to measure the success of efforts to provide seamless care and to support the education of staff in the proper use of the electronic record to include internal consultation processes.
Coordination Program Planning and Advisory Services Plans for organizes administers and directs how the work will be accomplished for the VTS program. Plans and directs programs that provide support services functions and require the application of specialized knowledge and skills. Planning responsibilities require consideration of support services e.g. systems management operations workload forecasting review and reporting of datastatistical results of programproject studies vehicle maintenance and repair etc. Review workload types in Veteran Transportation Service e.g. outpatient clinic visits surgical admissions. Daily validate program workload and ensure reporting is accurate. Responds to action required notifications ensuring the primary providers are correct. Coordinates the day-to-day operation of VTS program flow processes and functions. Provides technical and management guidance necessary to achieve the optimum use of service resources. Plans and provides support services in the following types of program areas electronic records management driver scheduling setup & management space utilization services. Provides advisory services to the Supervisor regarding the requirements and implications of the office services provided. Provides advice to operating managers and supervisors on how provided services assist in accomplishing their missions and programs. Performs other related duties as assigned.
NOTE The VA is transitioning to a new Federal Electronic Health Record EHR system and Cerner is one of the technology partners involved in supporting this modernization. Cerner is a comprehensive electronic health record EHR system used by healthcare organizations to manage patient information clinical workflows and hospital operations digitally.
Preferred Experience Please indicate any CERNER experience on your resume.
Physical Requirements and Work Environment Incumbent will be exposed to stressful working situations that require a professional attitude and collective reasoning. The incumbent is subject to a high volume of work the need for accuracy frequency of interruptions and ever-changing demands due to program changes. Duties will be predominantly performed in the Veteran Transportation Service program office with intermittent trips to various locations throughout the Medical Centers catchment area both in and near patient care areas where there may be risk of exposure to disease.
Work Schedule Tues-Fri 0930-1800 and Sat 8-430 Telework Not Authorized Virtual This is not a virtual position Position Description PD Transportation Assistant PD99780S Relocation Recruitment Incentives Not Authorized Permanent Change of Station PCS Not Authorized
Requirements Help Conditions of employment You must be a U.S. Citizen to apply for this job To be considered for this position you must complete all required steps in the process. In addition to the application and questionnaire this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12311959 Physical Requirements The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to backgroundsecurity investigation Selected applicants will be required to complete an online onboarding process. Acceptable forms of identification will be required to complete pre-employment requirements httpswww.uscis.govi-9-centralform-i-9-acceptable-documents. Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel HCPAs a condition of employment for accepting this position you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest we may consideryour performance and conductthe needs and interests of the agencywhether your continued employment would advance organizational goals of the agency or the Government andwhether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.
Qualifications
To qualify for this position applicants must meet all requirements by the closing date of this announcement 10272026.
Time-In-Grade Requirement Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the announcement. In this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 VEOA appointment. You may qualify based on your experience andor education as described below
Specialized Experience You must have one 1 full year of specialized experience equivalent to at least the next lower grade level GS-05 in the Federal Service that is directly related to the work of the position and has equipped you with the particular knowledge skills and abilities to successfully perform the duties as a Transportation Assistant - Transportation Coordinator for the GS-6 level. Qualifying specialized experience includes performing transportation support duties such as coordinating connectionsscheduling documenting travel information collecting compiling and tracking data on a daily basis performing a basic analysis of data and generating a variety of reports entering data into automated tracking data bases and planning and directing a program that provides support services. NOTE Experience must be fully documented on your resume and must include job title duties month and year startend dates AND hours worked per week.
Proficiency Requirements Clerk-Typist Office Automation Clerk Assistant any grade Typing A Transportation Assistant must be able to type 40 words per minute typing speed. Agencies may verify proficiency skills of self-certified applicants by administering the appropriate performance test. For more information on these qualification standards please visit the United States Office of Personnel Managements website at httpswww.opm.govpolicy-data-oversightclassification-qualificationsgeneral-schedule-qualification-standards.
Education
There is no educational substitution at this grade level.
Additional information Under the Fair Chance to Compete Act the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process visit Human Resources and AdministrationOperations Security and Preparedness HRAOSP at The Fair Chance Act. Reasonable Accommodation RA Requests If you believe you have a disability i.e. physical or mental covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position after notification of the adjudication of your request you will receive an email invitation to complete the USA Hire Competency Based Assessments based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. This job opportunity announcement may be used to fill additional vacancies. The Interagency Career Transition Assistance Plan ICTAP and Career Transition Assistance Plan CTAP provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation a copy of the agency notice your most recent performance rating and your most recent SF-50 noting current position grade level and duty location and be found well-qualified for this vacancy. To be well-qualified applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPMs Career Transition Resources website at httpwww.opm.govpolicy-data-oversightworkforce-restructuringemployee-guide-to-career-transition. Whole Health Statement VA Healthcare System Serving Ohio Indiana and Michigan VISN 10 advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care you will operate in a model with three core elements seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veterans community. This aligns with the Veterans Health Administration VHA Mission Statement to Honor Americas Veterans by providing exceptional health care that improves their health and well-being. ExpandHide additional information Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
Benefits Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above.
Your qualifications will be evaluated based on your application materials e.g. resume supporting documents your responses on the application questionnaire and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position Integrity Honesty Interpersonal Skills Reading Comprehension Reasoning Self-Management
Your experience must be fully documented on your resume and must include job title duties month and year startend dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Please refer to USAJOBS Help Center - What should I include in my federal resume for additional information on resume requirements.
IN DESCRIBING YOUR EXPERIENCE PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications andor experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. Experience refers to paid and unpaid experience including volunteer work done through National Service programs e.g. Peace Corps AmeriCorps and other organizations e.g. professional philanthropic religions spiritual community student social. Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement nor does it guarantee further consideration for additional positions.
Benefits Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents Required Documents Help
To apply for this position you must provide a complete Application Package which includes Resume SF-50 Notification of Personnel Action
The following documents are accepted and may be required if applicable to your eligibility andor qualifications for this position. Please make sure you have included other documents required for your application such as a copy of your transcript if using education to qualify SF-50s currentformer Federal employees documentation to support Veterans Preference claims or ICTAPCTAP documentation for displaced Federal employees. You will not be contacted for additional information. Cover Letter DD-214 Statement of Service Disability Letter Schedule A Disability Letter VA License Other 1 Other 2 Other 3 Performance Appraisal Professional Certification Resume Separation Notice RIF SF-15 SF-50 Notification of Personnel Action Transcript SF-50 Notification of Personnel Action if applicable for Time in Grade andor Eligibility Most recent SF-50 if you are a current or former Federal employee An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the announcement. In this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade Award 50s do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade. Examples of appropriate SF-50s include Within grade increases at the highest grade held or Promotions with an effective date more than one year old or SF-50s at the highest grade held with an effective date more than one year old.
Veterans Preference When applying for Federal Jobs eligible Veterans should claim preference for 5pt TP 10pt CPCPSXP or for Sole Survivor Preference SSP in the questionnaire. You must provide a legible copy of your DD214s which shows dates and character of service honorable general etc.. If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service character of service honorable general etc. and dates of impending separation. Additionally disabled veterans and others eligible for 10-point preference such as widows or mothers of eligible Veterans must also submit an SF-15 Application for 10 Point Veteran Preference with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans Preference please visit Feds Hire Vets - Veterans - Job Seekers - Veterans Preference. Veterans and Transitioning Service Members Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA career development services for our existing Veterans and coaching and reintegration support for military service members. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. NOTE Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel HCP. It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service.
Placement Policy The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment change to lower grade transfer appointment or reinstatement. Management may use any one or any combination of these methods to fill the position.
If you are relying on your education to meet qualification requirements
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore provide only the attendance andor degrees from schools accredited by accrediting institutions recognized by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply Help Please read the entire announcement and all the instructions before you begin an application. To apply for this position you must complete the initial online application to include the initial online questionnaire and submission of the required documentation specified in the How to Apply and Required Documents section. The complete application package must be submitted by 1159 PM ET on the closing date of the announcement to receive consideration. To preview the application questionnaire click httpsapply.usastaffing.govViewQuestionnaire13088698. The application process is as follows To begin click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume andor other supporting documents. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 1159 PM ET on the announcement closing date 10272026. If you are required to complete any USA Hire Assessments you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally in USAJOBS you can click Track this application to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire Assessments however most applicants complete the assessments in less time. If you need to stop the assessments and continue later you can re-use your unique assessment link. NOTE Your responses to the USA Hire Assessments will be reused for one year in most cases from the date you complete an assessment. If future applications you submit require completion of the same assessments your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at httpssupport-usahire.opm.govhcen-us. To update your application including supporting documentation During the announcement open period return to your USAJOBS account find your application record and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status httpshelp.usajobs.govhow-to. Your application status page is where you can view your application status USA Hire assessment completion status and review your notifications sent by the hiring agency regarding your application. Beginning September 27 2025 Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge skills abilities and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF JPG JPEG PNG RTF TXT PDF ODT or Word DOC or DOCX. We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato if available. Other widely available options are Calibri Helvetica Arial Verdana Open San Source Sans Pro Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume Prioritize most relevant and recent experience Use concise results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at httpshelp.usajobs.govfaqapplicationdocumentsresumepage-limit
Agency contact information Robert Wheaton Phone 317-988-0095 Email Robert.Wheatonva.gov Address Richard L Roudebush VA Medical Center 1481 West Tenth Street Indianapolis IN 46202 US
Next steps Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages including all required assessments and documents and the vacancy announcement closes we will review applications to ensure qualification and eligibility requirements are met. After the review is complete a referral certificates is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made. If you are referred for consideration you may be asked to submit additional job related information which may include but not limited to responses to the knowledge skills and abilities completion of a work sample andor contact for an interview. Your resume andor supporting documentation will be verified. If initial application submission is updated and resubmitted with a new resume only the most current resume will be reviewed for consideration. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate e.g. on resume or during interview or hiring process gain additional knowledge regarding a candidates abilities and assist a hiring manager with making a final selection for a position.
Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries
Equal Employment Opportunity EEO Policy
Financial suitability
New employee probationary period
Privacy Act
Reasonable accommodation policy
Selective Service
Signature and false statements
Social security number request
Required Documents Help
To apply for this position you must provide a complete Application Package which includes Resume SF-50 Notification of Personnel Action
The following documents are accepted and may be required if applicable to your eligibility andor qualifications for this position. Please make sure you have included other documents required for your application such as a copy of your transcript if using education to qualify SF-50s currentformer Federal employees documentation to support Veterans Preference claims or ICTAPCTAP documentation for displaced Federal employees. You will not be contacted for additional information. Cover Letter DD-214 Statement of Service Disability Letter Schedule A Disability Letter VA License Other 1 Other 2 Other 3 Performance Appraisal Professional Certification Resume Separation Notice RIF SF-15 SF-50 Notification of Personnel Action Transcript SF-50 Notification of Personnel Action if applicable for Time in Grade andor Eligibility Most recent SF-50 if you are a current or former Federal employee An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the announcement. In this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade Award 50s do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade. Examples of appropriate SF-50s include Within grade increases at the highest grade held or Promotions with an effective date more than one year old or SF-50s at the highest grade held with an effective date more than one year old.
Veterans Preference When applying for Federal Jobs eligible Veterans should claim preference for 5pt TP 10pt CPCPSXP or for Sole Survivor Preference SSP in the questionnaire. You must provide a legible copy of your DD214s which shows dates and character of service honorable general etc.. If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service character of service honorable general etc. and dates of impending separation. Additionally disabled veterans and others eligible for 10-point preference such as widows or mothers of eligible Veterans must also submit an SF-15 Application for 10 Point Veteran Preference with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans Preference please visit Feds Hire Vets - Veterans - Job Seekers - Veterans Preference. Veterans and Transitioning Service Members Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA career development services for our existing Veterans and coaching and reintegration support for military service members. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. NOTE Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel HCP. It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service.
Placement Policy The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment change to lower grade transfer appointment or reinstatement. Management may use any one or any combination of these methods to fill the position.
If you are relying on your education to meet qualification requirements
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore provide only the attendance andor degrees from schools accredited by accrediting institutions recognized by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply Help Please read the entire announcement and all the instructions before you begin an application. To apply for this position you must complete the initial online application to include the initial online questionnaire and submission of the required documentation specified in the How to Apply and Required Documents section. The complete application package must be submitted by 1159 PM ET on the closing date of the announcement to receive consideration. To preview the application questionnaire click httpsapply.usastaffing.govViewQuestionnaire13088698. The application process is as follows To begin click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume andor other supporting documents. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 1159 PM ET on the announcement closing date 10272026. If you are required to complete any USA Hire Assessments you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally in USAJOBS you can click Track this application to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire Assessments however most applicants complete the assessments in less time. If you need to stop the assessments and continue later you can re-use your unique assessment link. NOTE Your responses to the USA Hire Assessments will be reused for one year in most cases from the date you complete an assessment. If future applications you submit require completion of the same assessments your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at httpssupport-usahire.opm.govhcen-us. To update your application including supporting documentation During the announcement open period return to your USAJOBS account find your application record and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status httpshelp.usajobs.govhow-to. Your application status page is where you can view your application status USA Hire assessment completion status and review your notifications sent by the hiring agency regarding your application. Beginning September 27 2025 Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge skills abilities and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF JPG JPEG PNG RTF TXT PDF ODT or Word DOC or DOCX. We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato if available. Other widely available options are Calibri Helvetica Arial Verdana Open San Source Sans Pro Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume Prioritize most relevant and recent experience Use concise results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at httpshelp.usajobs.govfaqapplicationdocumentsresumepage-limit ExpandHide how to apply
Agency contact information Robert Wheaton Phone 317-988-0095 Email Robert.Wheatonva.gov Address Richard L Roudebush VA Medical Center 1481 West Tenth Street Indianapolis IN 46202 US
Next steps Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages including all required assessments and documents and the vacancy announcement closes we will review applications to ensure qualification and eligibility requirements are met. After the review is complete a referral certificates is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made. If you are referred for consideration you may be asked to submit additional job related information which may include but not limited to responses to the knowledge skills and abilities completion of a work sample andor contact for an interview. Your resume andor supporting documentation will be verified. If initial application submission is updated and resubmitted with a new resume only the most current resume will be reviewed for consideration. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate e.g. on resume or during interview or hiring process gain additional knowledge regarding a candidates abilities and assist a hiring manager with making a final selection for a position. ExpandHide next steps
Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries
Equal Employment Opportunity EEO Policy
Financial suitability
New employee probationary period
Privacy Act
Reasonable accommodation policy
Selective Service
Signature and false statements
Social security number request
Veterans Health Administration
OUR MISSION To fulfill President Lincolns promise To care for those who have served in our nations military and for their families caregivers and survivors - by serving and honoring the men and women who are Americas Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans
The Richard L. Roudebush VA Medical Center is a tertiary care facility classified as a Clinical Referral Level 1a Facility. The Indianapolis based VA Medical Center is a teaching hospital providing a full range of patient care services with state-of-the-art technology as well as education and research. Comprehensive health care is provided through primary care Community Based Outpatient Clinics and tertiary care including numerous specialty clinical programs. This facility is affiliated with the Indiana University School of Medicine providing a platform for educational services for students interns and residents. The medical center provides clinical education services for many additional professional and healthcare related training programs.
Agency contact information Robert Wheaton Phone 317-988-0095 Email Robert.Wheatonva.gov Address Richard L Roudebush VA Medical Center 1481 West Tenth Street Indianapolis IN 46202 US
Visit our careers page Learn more about what its like to work at Veterans Health Administration what the agency does and about the types of careers this agency offers. httpsvacareers.va.gov
Summary The incumbent serves as a Transportation Assistant - Transportation Coordinator acts as primary contact to Veterans for transportation needs. The incumbent works with the Veteran Transportation Service VTS Supervisory Mobility Manager for transportation workload forecasting scheduling design procedure development and quality improvement implementation modification of processes evaluation and ongoing operational flow of the Veteran Transportation Services program.
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Overview Help Accepting applications Location 1 vacancy in the following location
Indianapolis IN
No matching locations found.
Work site options Telework eligible No Remote job No Relocation expenses reimbursed
No
Salary
45832 - 59581 per year
Pay scale & grade GS 6 Promotion potential None
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required 25 or less - You may be expected to travel for this position. Appointment type Permanent Occupations and job series
2102 Transportation Clerk And Assistant
Supervisory status No Federal service type This job is in the Competitive Service Represented by a union No Drug test No Security clearance Not Required Position sensitivity and risk Non-sensitive NS Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type Credentialing Suitability Fitness Financial disclosure required No
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Announcement number CBSR-13088698-27-RBW Control number 889920600
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