Transplant Financial Coordinator

Skip to main content

You're using Internet Explorer - therefore, some pages or features may not display properly.

We recommend switching to a modern browser such as Chrome, Microsoft Edge, or Firefox for a smoother experience.

• Mayo Clinic Logo

• Mayo Clinic Careers

• Menu

• Who We Are

• About Us

• Benefits

• Belonging

• Belonging

• Employees with Disabilities

• Veterans

• Career Areas

• Physicians

• Anesthesiology

• Department of Medicine

• Dermatology

• Emergency Medicine

• Family Medicine

• Internal Medicine

• Lung Transplant

• Psychiatry & Psychology

• Radiology

• Nursing

• Nursing

• Rochester RN

• Travel RN

• Travel LPN

• Health Professionals

• Advanced Practice Providers

• CRNA

• Nurse Practitioner & Physician Assistant

• Ambulance Service

• Clinical Labs

• Lung Transplant

• Pharmacy

• Radiology Imaging

• Research

• Clinical Research Coordinator

• Research

• Respiratory Care

• Senior Care

• Surgical Services

• Surgical Services

• Travel Surgical Tech

• Therapy

• Non-Medical

• Practice Operations

• Strategy

• Learning Opportunities

• Administrative Fellowship Program

• Administrative Internship Program

• Career Exploration

• Nurse Residency and Training Program

• Nursing Intern/Extern Programs

• Research

• Residencies & Fellowships (Allied Health)

• Residencies & Fellowships (Medical)

• SkillBridge Internship Program

• Training Programs & Internships

• Our Locations

• Upcoming Events

• Applicant Login

• United States Applicants

• United Kingdom Applicants

• United Arab Emirate Applicants

• Current Employees

Saved Jobs

• LinkedIn
• Facebook
• X
• YouTube
• Instagram

job

Search life-changing careers.

Search Jobs

Job title or keyword

City or region

Radius Radius 5 miles 15 miles 25 miles 35 miles 50 miles 75 miles 100 miles

Search Jobs

Get matched to a job

Upload your resume (Opens in new window)

Transplant Financial Coordinator

Job ID 384904 Date posted 06/12/2026

• Phoenix, Arizona
• Full Time
• Transplant
• Remote: No

Apply Now Save JobUn Save Job

Not ready to apply? Join our talent community

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

This is a hybrid position and must be located within 100 miles of ANY Mayo Clinic campus for occasional on-site expectations based on business needs.

The Enterprise Transplant Financial Coordinator is an advanced level authorization representative with advanced knowledge of all solid organ and BMT pre-transplant and post-transplant processes. The position has a thorough understanding of payer requirements related to referral, precertification, prior authorization and/or financial clearance.

Courteously and professionally complete financial clearance calls works with patients to outline financial obligations related to care, and provides options for patients to meet financial requirements, including assessing financial assistance eligibility, determining insurance coverage eligibility, and providing estimates

Regularly monitor work queues to ensure authorizations are completed timely and escalate potential barriers or delays.

Answer and resolve inbound Transplant Call Center calls timely and efficiently.

This role requires interpretation of insurance coverage eligibility, insurance transplant contracts, and the submission of Letter of Agreement (LOA) and Individual Case Negotiation (ICN) requests to address any in/out of network coverage or self-pay issues.

This position may participate or provide information for in selection committee meetings with the Transplant Team from a financial aspect to assist the committee's decision to accept/deny potential transplant recipients and the determination of the patient's transplant listing status.

This role may also include participation and collaboration with a the multidisciplinary care team in the development and implementation of protocol and standards of care planned for the transplant patient.

This position will be responsible for monitoring and the updating of necessary documentation according to the United Network of Organ Sharing (UNOS) and Centers for Medicare and Medicaid Services (CMS) guidelines that may include listing, status changes and post-transplant follow up information.

Assist with staff training and cross coverage as needed.

This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations.

Responsibilities include:

• Coordinating financial clearance for transplant-related services from intake through status determination
• Verifying insurance eligibility and interpreting transplant-specific benefits
• Initiating and supporting authorization and payer communication processes
• Communicating financial status, requirements, and next steps to internal teams
• Identifying barriers to financial clearance and taking appropriate action to resolve or escalate
• Maintaining accurate, detailed documentation to support continuity of work and compliance standards
• Following accounts through defined workflows to ensure completion of financial activities within scope

During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

Qualifications

High School Diploma or GED and 5 years of experience in medical billing (hospital and/or professional), customer service and/or finance related field required.

Associate's degree or higher preferred.

Advanced knowledge of ICD-10, CPT coding required. Advanced knowledge of third-party payor referrals and authorizations required. Excellent written and grammatical skills, including proper phone etiquette. Advanced computer/keyboarding skills. Must maintain regular and acceptable attendance.

Transplant financial counseling and billing experience preferred. Financial, analytical, and mathematical competencies preferred. Competence and experience with Epic preferred. Advanced knowledge of medical billing, reimbursement and collections processes preferred. Advanced knowledge of healthcare and transplant terminology preferred. Knowledge of insurance contracts and managed care experience preferred. Knowledge of solid organ transplants, bone marrow transplants (BMT), End Stage Renal Disease (ESRD), and Chimeric antigen receptor (CAR)-T cell therapy preferred. Knowledge of transplant billing requirements preferred. Knowledge of the Conditions of Participation (CoP), National Marrow Donor Program (NMDP), National Organ Procurement and Transplantation Network (OPTN), Scientific Registry of Transplant Recipients (SRTR), and all Federal Register's rules and regulations for organ acquisition preferred. Certification Transplant Financial Coordinator (CTFC) preferred. Healthcare Financial Management Association (HFMA) Certification Preferred.

Preferred Qualifications

• Experience in financial counseling, insurance verification, authorization support, or revenue cycle operations
• Strong understanding of payer guidelines, benefits interpretation, and financial clearance processes
• Ability to manage a portfolio of patients/accounts and prioritize work effectively
• High attention to detail with strong documentation and follow-through skills
• Ability to communicate complex financial information clearly and professionally
• Experience working in transplant or high-complexity healthcare environments preferred

Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorships now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Exemption Status

Nonexempt

Compensation Detail

$29.38 - $39.67/ hour

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

CST timezone M-F 8-5. This is a hybrid position and must be located within 100 miles of a Mayo Clinic campus for occasional on-site expectations based on business needs.

Weekend Schedule

N/A

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Ronnie Bartz

Apply Now Save

Share

• Facebook
• X
• LinkedIn
• Email

About our location

Phoenix, Arizona

Learn More

Events

We would love to connect with you.

Click the button for a list of our upcoming events.

Join our talent community.

From roles that are right for you to new opportunities, keep up-to-date on job openings and more.

Join Community Already a Member

Join our talent community.

From roles that are right for you to new opportunities, keep up-to-date on job openings and more.

First Name

Last Name

Email Address

Country Code+1+1242+1246+1264+1268+1284+1340+1441+1473+1649+1664+1670+1671+1684+1758+1767+1784+1849+1868+1869+1876+1939+20+211+212+213+216+218+220+221+222+223+224+225+226+227+228+229+230+231+232+233+234+235+236+237+238+239+240+241+242+243+244+245+248+249+250+251+252+253+254+255+256+257+258+261+262+264+265+266+267+268+269+27+290+291+297+298+299+30+31+32+33+34+345+350+351+352+353+354+355+356+357+358+359+36+370+371+372+373+374+375+376+377+378+379+380+381+382+385+386+387+389+39+40+41+420+421+423+43+44+45+46+47+48+49+500+501+502+503+504+505+506+507+508+509+51+52+53+54+55+56+57+58+590+591+593+594+595+596+597+598+599+60+61+62+63+64+65+66+670+672+673+674+675+676+677+678+679+680+681+682+683+685+686+687+688+689+690+692+7+77+81+82+84+850+852+853+855+856+86+872+880+886+90+91+92+93+94+95+960+961+962+963+964+965+966+967+968+970+971+972+973+974+975+976+977+98+992+993+994+995+996+998Phone Number

ResumeRemove

Interested InPlease select a category or location option. Click "Add" to create your job alert.

Job CategorySelect a Job CategoryAdministrativeAnesthesiologyBusinessCardiologyClinical Nurse SpecialistCRNADermatologyDialysis TechnicianEducationEmergency DepartmentEngineeringExecutiveFacilities ManagementFamily MedicineFellowshipsGastroenterologyHospitalistHousekeepingICU NurseInformation TechnologyInternshipLaboratoryMedical SurgicalNurse PractitionerNursing LPNNursing RNNursing SupportNursing Surgical Tech / AssistantOBGYNOncologyOphthalmologyOR NursePatient CarePediatricsPharmacyPhlebotomyPhysicianPhysician AssistantPsychiatryPsychologyRadiologyResearchScientistSecuritySurgeryTherapyTravel Nurse

LocationSelectAlbert Lea, MinnesotaAustin, MinnesotaBarron, WisconsinBloomer, WisconsinCannon Falls, MinnesotaDuluth, MinnesotaEau Claire, WisconsinFairmont, MinnesotaHolmen, WisconsinJacksonville, FloridaLa Crosse, WisconsinLake City, MinnesotaMankato, MinnesotaMenomonie, WisconsinNew Prague, MinnesotaOnalaska, WisconsinOsseo, WisconsinOwatonna, MinnesotaPhoenix, ArizonaRed Wing, MinnesotaRochester, MinnesotaSaint Cloud, MinnesotaSaint James, MinnesotaScottsdale, ArizonaSouthaven, MississippiSparta, WisconsinWaseca, Minnesota

Add

• Remove

Opt-in Promotion

Confirm Email

By signing up, I acknowledge I have read the Mayo Clinic privacy policy , and I wish to receive email and SMS communications. I understand I can opt-out from receiving email and SMS communications at any time.

Join Community Already a Member

Jobs for you

• Top Matches for You
• Featured Jobs
• Recently Viewed Jobs
• Austin, Minnesota Respiratory Therapist Patient Care
• Mankato, Minnesota Environmental Services Technician Housekeeping
• Mankato, Minnesota Certified Registered Nurse Anesthetist - CRNA Anesthesiology, CRNA
• Phoenix, Arizona Acute Care Nurse Practitioner or Physician Assistant - BMT & Cellular Therapy Nurse Practitioner, Physician Assistant

View All Jobs

You have no Recently Viewed Jobs. View all available opportunities.

• About Us

If you want to know what it's really like at Mayo Clinic, just ask. You'll find that our pride-in where we work, and in what we do-is a common trait. You will also find a lot of inspiring stories about lives changed for the better.

Learn More

• Nurse Residency Program

The Nurse Residency Program (NRP) is for all nurses with less than 12 months of experience, to be completed within the first year. NRP provides a framework for a successful transtion to a professional nurse by promoting educational and personal advancement.

Learn More

• Benefits

As your career evolves, our compensation and benefits packages are designed to change with you - meeting needs now, and anticipating what comes next. We know that when Mayo Clinic takes care of you, you can take better care of our patients.

Learn More

Equal opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or disability status. Learn more about "EEO is the Law." Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Wage and Hour Divisions FMLA poster

Employee Polygraph Protection Act Rights Poster

Mayo Equal Employment Opportunity Policy 2025

Reasonable accommodations

Mayo Clinic provides reasonable accommodations to individuals with disabilities to increase opportunities and eliminate barriers to employment. If you need a reasonable accommodation in the application process; to access job postings, to apply for a job, for a job interview, for pre-employment testing, or with the onboarding process, please contact HR Connect at 507-266-0440 or 888-266-0440.

Job offers

Job offers are contingent upon successful completion of a post offer placement assessment including a urine drug screen, immunization review and tuberculin (TB) skin testing, if applicable.

Recruitment Fraud

Learn more about recruitment fraud and job scams

Advertising

Mayo Clinic is a not-for-profit organization and proceeds from Web advertising help support our mission. Mayo Clinic does not endorse any of the third party products and services advertised.

Advertising and sponsorship policy | Advertising and sponsorship opportunities

Reprint permissions

A single copy of these materials may be reprinted for noncommercial personal use only. "Mayo," "Mayo Clinic," "MayoClinic.org," "Mayo Clinic Healthy Living," and the triple-shield Mayo Clinic logo are trademarks of Mayo Foundation for Medical Education and Research.

Any use of this site constitutes your agreement to the Terms and Conditions and Privacy Policy linked below.

Manage Cookies | Terms and Conditions | Privacy Policy | Notice of Privacy Practices | Notice of Nondiscrimination

1998-2026 Mayo Foundation for Medical Education and Research (MFMER). All rights reserved.

• Sign-up for our talent communityGet job alerts right to your inbox.
• Search Mayo CareersBegin your life-changing journey.
• All the latestCheck out our news & stories.

Top