Highlights
You will provide assistance to passengers, patrol transit locations, observe and report safety concerns, and help create a safe and welcoming environment for riders and employees. Unlike traditional security roles, Transit Ambassadors are expected to be customer service professionals first and security professionals second.
Numbers & Facts
| Location | Santa Fe Springs, CA |
| Industry | Government and Military |
| Company Size | 1,000 to 1,499 employees |
| Year Founded | 1973 |
| Website | https://www.icsecurity.com/ |
Description
Join a Team That Makes a Difference
IC Security is hiring Transit Ambassadors to support Transit operations. This is a unique security position focused on customer service, safety, and public interaction throughout the transit system.
Unlike traditional security roles, Transit Ambassadors are expected to be customer service professionals first and security professionals second. You will provide assistance to passengers, patrol transit locations, observe and report safety concerns, and help create a safe and welcoming environment for riders and employees.
What You'll Do
- Ride transit buses and patrol transit facilities.
- Provide exceptional customer service to riders and visitors.
- Assist passengers with directions and transit information.
- Maintain a visible presence to promote safety and security.
- Observe and report suspicious activity, safety hazards, and policy violations.
- Complete detailed reports and daily activity logs.
- Work alongside transit staff, supervisors, and law enforcement partners.
- Utilize de-escalation and conflict-resolution techniques when needed.
- Respond appropriately to incidents and emergencies.
- Work as part of a two-person Transit Ambassador team.
Why Work with IC Security?
- Stable full-time opportunities
- Professional work environment
- Career growth opportunities
- Ongoing training and development
- Opportunity to serve and support the Long Beach community
We have positions for security officers, transit ambassadors, and supervisors.
Equal Opportunity Employer
IC Security is an Equal Opportunity Employer and considers all qualified applicants without regard to protected status under applicable federal, state, and local law
About Company
Inter-Con Security Systems, Inc. was founded in 1973 and remains family-owned-and-operated. Our company culture is built around our history—as a family-owned business, fostering a sense of community is integral to our mission. We reward and recognize two things above all—a strong worth ethic and dedication to elite performance for our clients.
We employ over 35,000 people globally, all of whom dedicated to protecting and serving their communities. Inter-Con is amongst the largest multinational private security companies in the world with operations in North and South America, Africa, and Europe. With offices in across the globe, see where Inter-Con can take you!
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