TRANSFORMATION OFFICE DIRECTOR - 81828

Executive Service

TRANSFORMATION OFFICE DIRECTOR

Administrative Office of the Courts

Transformation Office

Nashville, TN

$186,000 - $205,000

Closing Date: 10/25/2026

This position is designated as Hybrid

For more information, visit the link below:

https://wwwtncourtsgov/administration/human-resources

Background Check:

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Who we are and what we do:

The Tennessee Administrative Office of the Courts (AOC) serves as a trusted resource to assist in improving the administration of justice and promoting confidence in the judiciary. It is the administrative arm of the State's judicial branch, one of the three fundamental divisions of Tennessee state government. The judicial branch provides an essential check on the legislative and executive branches through judicial review. The AOC supports the Tennessee Supreme Court, intermediate appellate courts, trial courts, and courts of limited jurisdiction by managing programs, resources, and operations that enable the courts to function efficiently.

Job Overview:

The Director of the Transformation Office is a newly established senior executive role responsible for leading organization-wide transformation initiatives, driving strategic change, and ensuring successful implementation of new technologies and efficient processes and practices across the Tennessee Judicial Branch. The Director will integrate court operations/administration expertise with disciplined portfolio and program management to ensure that transformation initiatives are strategically selected, effectively governed, operationally managed, and successfully adopted throughout the Judicial branch. This role will supervise program managers who will oversee projects focused on organization modernization and evolution, operational excellence, and sustainable, mission-aligned growth that strengthens the administration of justice for the citizens of Tennessee.

Key Responsibilities:

Strategic Leadership - Develop and execute comprehensive transformation strategies aligned with the strategic plan and mission of the Tennessee Judicial Branch.

Partner with the Chief Justice, Administrative Director, and executive leadership to identify transformation opportunities and enterprise priorities.

Engage stakeholders, including court clerks, judges and staff in the adoption of the Tennessee Judicial Branch transformation initiatives.

Navigate the constitutional, statutory, administrative, and operational structures of the Judicial Branch while respecting judicial independence and the authority of judges and court clerks in a non-unified court system.

Translate statewide strategic objectives into right-sized approaches that recognize differences in court size, jurisdiction, resources and local operation practices.

Establish program management and governance frameworks Portfolio and Program Management Office (PMO) Leadership.

Lead and oversee the Tennessee Judicial Branch¿s Transformation Office, defining the vision, structure, accountability, and operating model for program management across the Branch.

Develop and direct enterprise portfolio reporting, executive dashboards, and roadmaps that provide transparency into program/project health, program performance, risk posture, and benefits delivery.

Build, develop, coach, and mentor a high-performing PMO team of portfolio analysts, program managers, and transformation leaders; establish training and certification paths.

Ensure portfolio investments and programs comply with applicable State of Tennessee procurement, budget, audit, accessibility, security, and public-records requirements.

Serve as an executive sponsor and a point of escalation for strategic and high-risk programs across the BranchChange Management.

Design and implement enterprise change management methodologies across the Branch¿ Manage stakeholder communications, engagement, and adoption strategies throughout transformation and program journeys.

Address resistance to change and foster a culture of continuous improvement and disciplined value deliveryDigital & Technology Transformation. In alignment with the TN Supreme Court Technology Oversight Commission and AOC IT, ensure effective deployment of technology transformation programs, including the modernization of case management, eFiling, and other enterprise information technology systems.

Identify and drive adoption of emerging technologies, digital platforms, and data services that improve access to justice.

Ensure data-driven decision making, analytics, and performance reporting capabilities across the portfolio Operational Excellence.

Lead process reengineering and operational improvement programs across administrative and court operations, particularly related to processes that hinder continuous technological improvements across the Branch. Establish performance measurement systems, program assurance reviews, and continuous improvement frameworks. Foster an innovation mindset, disciplined execution, and agile working methods across teamsCore Competencies.

Experience in court administration, court operations, justice system leadership or a comparable complex public-sector environment.

Strategic thinking and systems-level problem solving.

Enterprise program governance

Team development and PMO capacity building

Organization change management expertise

Effective internal and external communication and stakeholder coalition building skillsEase with and/or understanding of emerging technology

Minimum Qualifications:

Required Education & Experience

Bachelor¿s degree in Business, Public Administration, Engineering, Information Systems, or a related field.

10+ years of senior leadership experience, including management experience.

Court administration/court operations experience Technology transformation experience

Preferred Qualifications and Skills

Advanced degree in Law, Business, Public Administration, Engineering, Information Systems, or a related field.

5+ years leading an enterprise PMO

Project Management Professional (PMP), Portfolio Management Professional (PfMP) or Program Management Professional (PgMP) or comparable credential.

Exceptional communication and stakeholder management skills, including with judicial officers and government leadership

Data analysis, performance measurement, and executive reporting expertise

Digital literacy and understanding of emerging technologies, including modern court and enterprise platforms Leadership

Qualities

Visionary leadership with the ability to inspire and motivate teams across courts and administrative offices

Resilience and adaptability in dynamic, politically sensitive environments Collaborative approach with strong influencing skills and the ability to build trust across the judicial, executive, and legislative branches

Results-oriented mindset with a focus on sustainable, measurable outcomes and public value Unquestioned integrity and commitment to the independence and impartiality of the judiciary

Pursuant to the State of Tennessee's Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State's policy to provide an environment free of discrimination and harassment of an individual because of that person's race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran's status or any other category protected by state and/or federal civil rights laws.