| Location | Madison, WI |
| Salary | $115,000–$135,000 Per Year |
Our Transformation Consultant is a strategic advisor and change leader within the IT organization, responsible for guiding enterprise-level transformation initiatives and optimizing critical business and technology processes. They partner with executives, business leaders, and project teams to define future-state operations, drive adoption of new ways of working, and ensure that major technology-enabled changes deliver measurable business value. This Transformation Consultant brings deep expertise in process definition, continuous improvement, and organizational change management to help the enterprise navigate complex transformation efforts.
Salary Range: $115,000 ~ $135,000
The base pay offered for this position may vary within the posted range based on your job-related knowledge, skills, experience and may fall outside of this range.
Work Location
Our first consideration will be to have this employee be able to take advantage of Hybrid work and collaboration, and live within 45 miles of WPS Headquarters (1717 W. Broadway in Madison, WI, 53713) will be expected to be able to work in office 3 days a week on a regular basis.
How do I know this opportunity is right for me? If you:
Can act as a trusted advisor to business leaders on enterprise transformation, process strategy, and organizational change.
Enjoy leading assessment, design, and re-engineering of end-to-end processes to support modernization, scalability, and improved customer experience.
Love facilitating discovery workshops, current-state assessments, gap analyses, and future-state design sessions for critical processes and enterprise programs.
Have developed and executed comprehensive change management strategies for major initiatives, including stakeholder analysis, communication planning, readiness assessment, and training oversight.
Would like supporting enterprise technology implementations, defining process impacts and ensuring adoption of new processes and tools.
Enjoy establishing and implementing frameworks, standards, and best practices for process improvement and organizational change within IT and across the company.
Like to partner with project and product teams to ensure process and change requirements are fully integrated into design, planning, and delivery.
Thrive when building and maintaining strong relationships with leaders across business lines that promote alignment and drive sustained process ownership.
Can monitor and report on transformation progress, adoption, and process performance using new and existing metrics.
Have mentored and coached teams on process methodology, transformation skills, and change management techniques to help build internal capability.
Like leading cross-functional transformation and improvement projects from initiation through execution:
Scope definition
Planning
Resource coordination
Delivery of project outcomes
Can navigate ambiguity and complex stakeholder environments, ensure alignment and drive progress across multiple teams and priorities.
Have developed high-quality transformation deliverables including:
Process maps,
Future-state operating models
Change impact assessments
Implementation roadmaps, etc.
Minimum Qualifications
Preferred Qualifications
Remote Work Requirements
Benefits
Who We Are
WPS, a health solutions company, is a leading not-for-profit health insurer and federal government contractor headquartered in Madison, Wisconsin. WPS offers health insurance plans for individuals, families, seniors and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS has been making healthcare easier for the people we serve for nearly 80 years. Proud to be military and veteran ready.
Culture Drives Our Success
WPS' culture is where the great work and innovations of our people are seen, fueled and rewarded. We accomplish this by creating an open and empowering employee experience. We recognize the benefits of employee engagement as an investment in our workforce-both current and future-to effectively seek, leverage, and include differing and unique perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities.
We are proud of the recognition we have received from local and national organization regarding our culture and workplace: WPS Newsroom - Awards and Recognition.
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