Transfer Center Nurse Specialist

SUNY Upstate Medical University

Syracuse, NY

JOB DETAILS
SKILLS
Acute Care, Basic Life Support (BLS), CPR Certification, Communication Skills, Critical Care, Cross-Functional, Customer Satisfaction, Customer Support/Service, Emergency Nursing, Emergency Services, Hospital, Logistics, Multitasking, Nursing, Nursing Management, Organizational Skills, Presentation/Verbal Skills, Professional Services, Registered Nurse (RN), Regulatory Compliance, Team Player, Time Management, Writing Skills
LOCATION
Syracuse, NY
POSTED
30+ days ago

Transfer Center Nurse Specialist Syracuse Registered Nurses Full-time

Opening on: Mar 19 2026 Upstate Transfer Center State of New York

TH Instructional Support Associate, NSSL2 88832 UUP (State University Professional Services Unit)

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Job Summary: The Transfer Center Nurse Specialist will function out of the Throughput Operations Center providing critical and timely assessments and successfully guiding referring facilities to the appropriate physician. In an effort to provide complete customer satisfaction, the nurse should accurately listen and respond appropriately to requests made by transferring physicians, hospitals and peers. The Transfer Center Nurse Specialist should give high priority to customer service and complete customer satisfaction. The nurse must be able to adjust through a rapidly changing environment. The nurse will manage multiple phones lines and responsibilities including transfer center logistics for patients being transferred into both hospitals. This role will play a significant part in ensuring adequate acceptance of patients into our health system, and compliance with EMTALA regulations.

Minimum Qualifications:

  • NYS licensed/registered RN (or eligible)
  • Bachelors degree in Nursing with one year hospital-based experience OR Associates degree in Nursing with three years of hospital-based experience required
  • Excellent organizational skills, critical thinking skills and ability to handle multiple tasks at once
  • Exceptional customer service skills, verbal and written communication skills
  • Must be able to work collaboratively with a multi-disciplinary team
  • CPR-BLS required by time of appointment

Preferred Qualifications:

  • Acute care RN experience in Emergency Services or Critical Care preferred

Work Days: Nights with some weekends and holidays

Message to Applicants: Recruitment Office: Human Resources

About the Company

S

SUNY Upstate Medical University