Training Support Specialist

Summary:

• Location: Westbrook : 5 Bradley Drive
• This position is within our Infectious Disease business unit supporting sites globally. It provides training support and expertise to employees to ensure continued compliance with Quality System and administration of the BU Learning Management System.

Responsibilities:

• Carry out duties in compliance with established business policies and procedures.
• Demonstrate commitment to the development, implementation, and effectiveness of applicable Quality Processes as per ISO, FDA, and other regulatory agencies.
• Exhibit professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company’s policies and practices.
• Understand and maintain awareness of the quality consequences which may occur from the improper performance of their specific job.
• Provide Subject Matter Expertise on the learning process, including the learning management system, to other functional areas.
• Ensure effective communication, monitoring, and promotion of learning activities.
• Liaise with Division Managers and Team Leaders to continuously improve learning processes and/or systems.
• Establish and maintain a direct and proactive relationship with internal and external customers, having a strong understanding of current customer needs, anticipating and addressing issues, escalating as applicable.
• Author and review learning documentation/material.
• Support audit readiness to ensure successful audit inspection results related to the Learning system and/or processes.
• Ensure training program meets quality standards.
• Coordinate and support completion of training programs that are required to meet cGMP requirements.
• Maintain applicable administrative procedures and policies to ensure compliance with business process and regulatory expectations.
• Conduct training curriculum reviews and revise training plans accordingly.
• Create and assist with the development of training materials.
• Coordinate resources (other presenters/instructors, course materials, training space, etc.).
• Perform other duties and projects as assigned.

Requirements:

• BS in Education, Science, Engineering, or a related discipline, or equivalent combination of education and experience.
• Experience in Quality Management Systems preferred.
• Experience utilizing word processing software (e.g., Microsoft Office - Word, Excel, and PowerPoint).

Preferred Skills:

• Experience in Quality Management Systems.

Benefits:

• Company welcomes and encourages diversity in the workforce.
• Reasonable accommodation provided to qualified individuals with disabilities.